Retail Cosmetics Sales Associate - Shiseido, Santa Anita - Full Time Job at Macy

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work . Job Overview As a Cosmetic Sales Colleague - also known as a Beauty Advisor - you are the trusted expert our customers turn to for all things beauty. Passionate about both products and people, you play a key role in creating a personalized and inspiring shopping experience that builds confidence and drives sales. You’ll serve as both an educator and a beauty expert - offering expert advice, conducting product demonstrations, and providing tailored consultations that may include makeup application and skincare recommendations. Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their unique needs and style. Building lasting client relationships is at the heart of your role. You’ll proactively grow and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service - always with the goal of exceeding expectations and achieving sales goals. By combining genuine hospitality, strong product knowledge, and a passion for beauty, you’ll help every customer leave feeling confident, cared for, and excited to return. How our Beauty Colleagues spend their day… Our colleagues begin each day energized and ready to make an impact . They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence. On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back. Throughout the day, they maintain a shoppable space by maintaining the counter and sales floor, refresh signage and pricing, and assist with merchandise moves as needed to support a seamless customer experience. .They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities. And we know that excellence is a journey - we strive to improve every day , take pride in our work, achieve sales goals and learn from each other to deliver individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Deliver personalized beauty experiences by building relationships with customers, uncovering their needs, demonstrating product application, and educating them on the benefits and use of beauty products. Drive sales and client loyalty by maintaining an organized and shoppable space, leveraging clienteling tools to promote offers and product launches, participating in sales events, and staying up to date through ongoing training and vendor education. Meeting and surpassing daily sales goals by delivering exceptional service Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experience At least 1 year of customer service or selling experience required Essential Physical Requirements You Will Perform This position requires talking, lifting, constant moving, standing, and reaching with arms and hands. Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level Requires close vision, color vision, depth perception, and focus adjustment Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here . About Us This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. BEAUTY00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com. In addition to hourly rate, may receive 3% - 3% on commission eligible net sales In Summary: Macy’s Cosmetic Sales Colleague - also known as a Beauty Advisor - is the trusted expert our customers turn to for all things beauty . Your deep product knowledge and ability to stay current on trends allow you to introduce customers to new items and innovations that match their needs and style . En Español: Sea parte de una historia increíble Macys es más que solo una tienda. Somos una historia. Una que ha capturado los corazones y las mentes de Estados Unidos durante más de 160 años. Una historia sobre innovaciones y tradiciones... Sobre tiendas inspiradoras e irresistibles productos... Sobre la emoción de los fuegos artificiales del 4 de julio, y la maravilla del Día de Acción de Gracias. Hemos sido parte de momentos memorables y hitos para innumerables clientes y colegas. Esas historias son parte de lo que hace que este sea un lugar tan especial para trabajar . Job Overview Como colega de ventas cosméticas - también conocido como asesor de rol - usted es el experto confiable a nuestros clientes en todas las cosas. Al combinar una hospitalidad genuina, un fuerte conocimiento del producto y una pasión por la belleza, ayudarás a cada cliente a salir sintiéndose seguro, atendido y emocionado de regresar. Cómo nuestros colegas de belleza pasan su día... Nuestros compañeros comienzan todos los días con energía y listos para tener un impacto . Llevan su insignia de nombre con orgullo, saludan a sus compañeros de equipo con un cálido saludo y ayudan a garantizar que el piso de venta esté limpio, organizado y preparado para los clientes. Antes de comenzar, revisan sus objetivos de ventas, aprenden sobre las nuevas llegadas y los artículos más vendidos, y se mantienen al tanto de las tendencias y promociones actuales - así que están completamente informados y listas para involucrarse, educarse y vender con confianza. En el suelo, se centran en el cliente - ofreciendo una cálida bienvenida, terminando el contacto, y creando relaciones amistosas, personalizadas para crear conversaciones de vuelta a la tienda. A lo largo del día, siempre tenemos un programa de atención al cliente, manteniendo una mejor experiencia con nuestras compañías de negocios, apoyamos a los clientes y nos ayudamos a compartir un servicio sincero, gracias a través de nuestra comunidad de compra y servicios. Y sabemos que la excelencia es un viaje: nos esforzamos por mejorar todos los días , estamos orgullosos de nuestro trabajo, conseguimos objetivos de ventas y aprendemos unos de otros para ofrecer resultados individuales y comerciales. Los colegas a tiempo completo generalmente trabajan 30 o más horas por semana, mientras que los compañeros a tiempo parcial suelen estar programados 12-24 horas a la semana. Todos los horarios contienen turnos de fin de semana como parte de los requisitos. Las horas dependen de las necesidades del negocio y la disponibilidad de los colegas. Se puede encontrar información sobre las horas semanales necesarias para propósitos de elegibilidad aquí . Alcanzar y superar los objetivos de ventas diarias ofreciendo un servicio excepcional Responsable por la adquisición de nuevos clientes abriendo cuentas de crédito y compartiendo beneficios de fidelización Utilice eficazmente tecnología del punto de venta y herramientas digitales para agilizar las transacciones y mejorar la experiencia de compra Requiere al menos 1 año de servicio al cliente o experiencia en vender Exigencias físicas esenciales que realizará Esta posición requiere hablar, levantarse, moverse constantemente, estar de pie y alcanzar con brazos y manos. Estar parado durante al menos dos horas consecutivas, levantando al menos 25 libras, inclinándose, arrodillarseando, agachándose y subiendo escaleras, alcanzando el nivel superior a los ojos Requieren una visión cercana, visión de color, percepción de profundidad y ajuste de enfoque Uso frecuente de computadoras y otras tecnologías necesarias para desempeñar funciones profesionales, incluidos equipos portátiles, dinero en efectivo y procesos de crecimiento 401 (en inglés). Algunos beneficios adicionales que ofrecemos incluyen: descuentos de mercancías Incentivos basados en el rendimiento Revisión anual del mérito Programa de Asistencia al Empleado con asesoramiento sobre salud mental y asesoría legal/financiera Accede al menú completo de las ofertas de beneficios aquí. Sobre nosotros Este es un gran momento para unirte a Macys! Ya sea que estés ayudando a un cliente a encontrar el regalo perfecto, agilizar las operaciones en uno de nuestros centros de distribución, mejorar nuestra experiencia de compra online, comprar productos de estilo y tendencia para equipar a nuestros clientes o diseñar un globo para el Desfile del Día de la Mente, te ofrecemos oportunidades únicas de formar parte de algunos de los momentos más memorables de la vida de las personas. Únete a nosotros y ayuda a escribir el siguiente capítulo de nuestra historia - Aplicar hoy! Esta descripción de trabajo no es integral y puede no aplicarse a colegas cubiertos por un acuerdo colectivo de contratación laboral 401 Hoys Beneficies de macy's Inc. Los detalles adicionales disponibles para esta descripción pueden incluir una compensación por tiempo libre de trabajo basada en condiciones laborales, venta e igualdad de empleo, prestaciones de pago, tarifas de rentabilidad, etc.