Field Service Representative
ECOLAB, Valparaiso, IN, United States
Want to build a brighter, bolder future and cultivate your career?
Join Ecolab's team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Field Service Representative II – Responsibilities
Deliver expert service and support for cooling tower cleaning and water disinfection. Provide technical support and escalate complex challenges as needed. Build strong relationships with customers and promote best practices. Ensure full compliance with safety policies and procedures. Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts. Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Install, calibrate, and maintain chemical feed equipment and process monitoring and automation equipment at customer accounts. Optimize, monitor, and service reverse osmosis and water softener systems. Position Details
Location:
Valparaiso, IN Territory covers a 50 mile radius. Target accounts are within the
Primary Metals
industries. Up to
5 %
overnight travel. What Makes This Role Unique
Work in a dynamic, hands‑on environment with autonomy and support. Help customers meet sustainability goals while protecting critical assets. Gain access to industry‑leading training and development programs. Minimum Qualifications
High school diploma or equivalent. At least 2 years of experience in water treatment or an industrial/mechanical environment. Current and valid Driver's License with no restrictions. No immigration sponsorship available for this position. Physical Requirements
Lifting up to 50 pounds. Exposure to hot, cold, noisy, or dirty environments. Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing. Preferred Qualifications
Associate's degree or trade school certification. Demonstrated mechanical aptitude. Experience in water treatment or specialty chemical industry. Familiarity with boilers, cooling towers, wastewater treatment, pretreatment systems. Proficiency with Microsoft Office Suite. Compensation
The pay range for this position is $54,100–$81,200. Factors such as experience, education, training, and geography are considered in compensation decisions. We comply with all minimum wage and overtime laws. Benefits
Access to a comprehensive benefits package, including medical, dental, vision, 401(k) matching, company‑paid pension, stock purchase plan, paid parental leave, and discounted childcare resources. Opportunities to work on meaningful challenges to improve clean water, safe food, and healthy environments. Support to shape your career with a company passionate about growth. Commitment to inclusive and diverse teams and engagement of diverse perspectives. Potential Customer Requirements Notice
Undergo additional background screens and/or drug/alcohol testing for customer credentialing. Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested and approved. Legal Disclosure – Equal Employment Opportunity
Ecolab is committed to a culture of inclusion and belonging. We recruit, hire, promote, transfer, and provide advancement opportunities based on qualifications and performance, without discrimination on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity/expression, genetic information, marital status, age, disability, or status as a covered veteran. We provide reasonable accommodation for applicants with disabilities and follow applicable laws, including the Americans with Disabilities Act and other state and local EEO regulations.
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Join Ecolab's team and help create a world in which we all thrive. Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance. Field Service Representative II – Responsibilities
Deliver expert service and support for cooling tower cleaning and water disinfection. Provide technical support and escalate complex challenges as needed. Build strong relationships with customers and promote best practices. Ensure full compliance with safety policies and procedures. Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts. Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Install, calibrate, and maintain chemical feed equipment and process monitoring and automation equipment at customer accounts. Optimize, monitor, and service reverse osmosis and water softener systems. Position Details
Location:
Valparaiso, IN Territory covers a 50 mile radius. Target accounts are within the
Primary Metals
industries. Up to
5 %
overnight travel. What Makes This Role Unique
Work in a dynamic, hands‑on environment with autonomy and support. Help customers meet sustainability goals while protecting critical assets. Gain access to industry‑leading training and development programs. Minimum Qualifications
High school diploma or equivalent. At least 2 years of experience in water treatment or an industrial/mechanical environment. Current and valid Driver's License with no restrictions. No immigration sponsorship available for this position. Physical Requirements
Lifting up to 50 pounds. Exposure to hot, cold, noisy, or dirty environments. Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing. Preferred Qualifications
Associate's degree or trade school certification. Demonstrated mechanical aptitude. Experience in water treatment or specialty chemical industry. Familiarity with boilers, cooling towers, wastewater treatment, pretreatment systems. Proficiency with Microsoft Office Suite. Compensation
The pay range for this position is $54,100–$81,200. Factors such as experience, education, training, and geography are considered in compensation decisions. We comply with all minimum wage and overtime laws. Benefits
Access to a comprehensive benefits package, including medical, dental, vision, 401(k) matching, company‑paid pension, stock purchase plan, paid parental leave, and discounted childcare resources. Opportunities to work on meaningful challenges to improve clean water, safe food, and healthy environments. Support to shape your career with a company passionate about growth. Commitment to inclusive and diverse teams and engagement of diverse perspectives. Potential Customer Requirements Notice
Undergo additional background screens and/or drug/alcohol testing for customer credentialing. Be fully vaccinated for COVID‑19, including a booster if eligible, unless a religious or medical accommodation is requested and approved. Legal Disclosure – Equal Employment Opportunity
Ecolab is committed to a culture of inclusion and belonging. We recruit, hire, promote, transfer, and provide advancement opportunities based on qualifications and performance, without discrimination on race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity/expression, genetic information, marital status, age, disability, or status as a covered veteran. We provide reasonable accommodation for applicants with disabilities and follow applicable laws, including the Americans with Disabilities Act and other state and local EEO regulations.
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