Senior Relationship Manager

Min
USD $115,000.00/Yr.

Max
USD $175,000.00/Yr.

Job Summary
The Senior Relationship Manager is responsible for developing, managing, growing, and deepening relationships with business banking clients in the assigned business segment and/or geographic areas. Actively engages in the sales process of the assigned Region to ensure the attainment of the business bank, region, and individual goals and objectives, while adhering to WaFd Bank credit quality standards, risk management guidelines, and compliance.

WaFd Bank is proud of the high value that we all place on

simply being kind

when serving our co‑workers and clients.

Responsibilities

Manages and grow an extensive portfolio of business clients, with a focus on acquiring, deepening, and maintaining profitable client relationships through sales, prospecting and enhancing existing relationships.

Analyze financial statement reports, conducting thorough due diligence, assess credit risk, and execute prudent and sound underwriting practices of loan proposals and recommendations to credit administration for review and approval.

Monitor and manage an assigned loan portfolio and maintain awareness of competitive landscape, company‑specific developments, industry trends, economic factors, rates and other changes in market conditions that may impact the credit strength of the portfolio. Works closely with existing and new clients to understand their specific financial requirements and provide effective solutions, while maintaining the credit quality standards of the bank.

Execute consistent and systematic outbound sales strategies and business development efforts aimed to drive growth in business loans/lines and deposits, merchant processing, and treasury management product lines that drive profitability growth.

Serve as the primary point of contact and be a trusted advisor to clients, deepening and maintaining profitable relationships. Identify and develop new profitable relationships with prospects and clients consistent with the objectives of the bank through extensive business development activity.

Support other Relationship Managers, Analysts, and other colleagues to provide customers and prospects the solutions recommended. May occasionally assist business bankers and other relationship managers within their assigned area on calls to help them advance their skills. Participate in internal and external community activities as a representative of WaFd Bank, promoting the brand and attracting new colleagues and customers.

Develop a strong understanding of WaFd Bank’s product offering and credit philosophy to more effectively assist in client calling efforts and to become a trusted advisor to clients.

Negotiate transactions; document and close loan transactions, ensuring conformance with Bank policy and regulatory requirements. Exercise sound credit and risk judgment when making loan proposals. Recommend approval of credits meeting or exceeding the bank’s credit standards. Ensure the quality of all business introduced to the Bank.

Represent the Bank by actively participating in outside civic and community affairs, business and industry‑related organizations, and other professional activities as appropriate.

Execute on the strategic plan developed by the Regional President and Executive Director. Interface with other Bank departments including the branches within their assigned area as necessary. Take a lead role in defining responsibilities and coordinating objectives for all product areas in a relationship or transaction, particularly deposits and treasury management products. Resolve all client needs and any internal friction points.

Adhere to bank policies and procedures designed to comply with federal regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and OFAC regulations.

Other duties as assigned.

Qualifications

Bachelor’s degree in business, finance, accounting, or equivalent.

Minimum 7–10 years of banking experience required.

Minimum 7 years of commercial lending experience.

Extensive knowledge of Bank products and services.

Extensive knowledge of Bank operations, policies and procedures and regulatory compliance.

Strong interpersonal, verbal and written communication skills.

Strong leadership and problem‑solving skills.

Benefits
At WaFd Bank you get all of these great benefits!

Paid time off for vacation, sick days, and holidays

Health insurance

Stock options

Bonus programs

401(k) plan

Paid parental leave

Life and AD&D insurance

Long‑term disability

Tuition reimbursement

Employee assistance programs

Pre‑tax health and dependent‑care spending plans

EEO Statement
We are committed to Equal Employment Opportunity and Affinity Action. We recruit, hire, train and promote persons in all job titles and ensure that all other personnel actions are administered without regard to race, color, religion, sex, sexual orientation, gender identity, military and/or veteran status, or disability in accordance with Executive Order 11246, Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans Readjustment Assistance Act of 1974, which require affirmative action to ensure equal opportunity in all aspects of employment. WaFd Bank does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986, or any other Federal or State legally‑protected classes. WaFd Bank is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800.324.9375

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