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Senior Patient Account Rep - PB EDI Specialist

OU Health, Oklahoma City, OK, United States


Position Title: Senior Patient Account Rep - PB EDI Specialist

Department: Revenue Integrity

Remote Eligibility: Candidates must reside and work full-time in AR, KS, MO, OK, or TX before their first day of employment.

Ask your recruiter about our competitive wages and total rewards package.

SHIFT: M-F, 8a-5p (some flexibility may be available).

Senior Patient Account Rep - Physician Billing (PB) Electronic Data Interchange (EDI) Clearinghouse Specialist Ideal candidate will have experience with Experian and electronic claim submission/rejection.

General Description Under general supervision, may participate in any or all aspects of the patient processing and accounts receivable functions of the organization including billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution. May reconcile daily IDX system receivables reports. May balance monthly transactions and provide summaries to faculty and department administration.

Essential Responsibilities

Patient scheduling

Patient registration

Review patient admitting records and extract relevant information

Record patient identification and demographic information in the computerized billing system

Contact agency representatives to verify type and extent of coverage.

Charge entry

Perform preliminary review of source documents to determine that sufficient data are present for processing

Using alphanumeric keyboard, transcribe and/or verify data from source documents to the medium used for entering data into the computer

Batch charges

Generate cash totals

Enter charges

Balance batches by comparing batch proofs to source documents and hash totals

Billing

Work with all areas of the organization to obtain any necessary or requested documentation for patients, insurance carriers or other areas.

May interact with hospital patient accounting or records personnel to obtain patient demographic or other billing information

Operate hospital information system terminal to obtain patient demographic information, patient insurance information and status of approvals or denials

Complete processing of all inpatient and outpatient documents received on a daily basis

Assist in resolving department problems with IDX billing

Maintain records of charges, payments, third party charges, etc.

Collection

Answer patient questions regarding statements, agency coverage, etc.

Handle correspondence regarding collection activity and record results

Identify patient accounts for collection action when accounts become delinquent or when unable to contact patient or responsible party

May receive patient payments and/or issue payment receipts

Coding

Record CPT codes on billing form

Record ICD-9 codes on billing form

Follow-up

Initiate contact with patients and/or third party carriers if there is a delay in responding to statements or claims

May process incoming and outgoing mail

May receive incoming telephone calls and resolve issues communicated

Record results of mail and telephone contacts on the computer billing system

Contact insurance carriers regarding non-payment and/or improper payment of claims

Review denials

Interface with patients, physicians, and others regarding professional billing operations and funds

Payment posting

Post receipts to proper patient accounts

Post denials

Compare batch proofs and source documents for accuracy

Reporting

Assist in reviewing and balancing IDX transaction reports for administration

Reconcile daily IDX receivables reports

Prepare billing statements from statistical data

Credit balance resolution

Review daily billing and accounts receivable credit balance reports

Prepare daily refund check requests

Prepare other daily credit balances other than refunds

Post refund checks to patient accounts

Mail refund checks with supporting documentation

General Responsibilities

Perform other duties as assigned.

Minimum Requirements

Education: High School Diploma or GED.

Experience: 3-5 years of experience in Medical Billing, Medical Collections, Medical Billing Systems (IDX or other billing system) required.

Licensure/Certifications/Registrations Required: None required.

Knowledge, Skills, and Abilities

Attention to detail

Excellent verbal and written communication skills

Proficient with the use of Microsoft Office tools

OU Health is an equal opportunity employer.

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

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