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Student Financial Aid Specialist- Financial Aid Advisor III

Kentucky Community and Technical College System, Lexington, KY, United States


Job Title Student Financial Aid Specialist - Financial Aid Advisor III

Compensation Salary Range:

$3,490 - $4,363 per month

Contract Term Length:

12 Months

Standard Hours:

37.5 per week

Work Location:

On‑Site

FLSA Status:

Non‑Exempt

College:

Bluegrass Community & Technical College

Campus Location:

Bluegrass C & TC - Newtown Pike Campus

Department:

Academics & Student Services

Total Rewards

Exceptional health care, vision, and dental coverage for you and your family

Tuition reimbursement/waiver for you, your spouse, and dependents

403(b) retirement plan: a 5% employee contribution receives a 10% employer match

Vacation/Sick Time

Work‑Life Balance

9.5 Paid Holidays

2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions

Employee Assistance Program

Job Summary Acts as a primary assistant to the Associate Dean of Financial Aid and Financial Aid Director. Primary student contact for Satisfactory Academic Progress. Primary contact for resolving returned refunds.

Job Duties

Manage Satisfactory Academic Progress for the college. Reevaluate all students’ progress. Adjudicate student appeals. Collaborate with academic advisors on individual student success plan.

Resolve returned refunds that include Title IV aid. Work with Bursar’s Office to ensure all returned refund monies are reconciled.

Performs financial aid verification, disbursement, authorization, directs loan processing, counseling, and reporting requirements. Resolve individual student issues and conflicts from the KCTCS Student Service Center and/or Starfish. Use individual dissection to implement resolution.

Use professional knowledge to determine eligibility for professional judgments, EFC and budget recalculations, and Unusual Enrollment History Appeals.

Conduct financial aid / scholarship presentations at workshops, orientation, high school workshops, and other community organizations/events.

Attending Professional Development and Financial Aid conferences and training. Serve on college committees. Active participation in state financial aid association.

Other duties as assigned by the Associate Vice President for Student Success/Dean of Students, Associate Dean of Financial Aid and Financial Aid Director of Operations.

Minimum Qualifications

Bachelor’s degree in business, communications, education or related field and four (4) years of related work experience, or equivalent.

Preferred Qualifications

Bachelor’s degree in business, communications, education or related field and six (6) years of related work experience, or equivalent.

Additional Skills Requested

Attention to detail.

Problem Solving

Good organizational skills.

Good communication skills

Ability to multi‑task.

Commitment to the mission of the college.

Ability to collaborate with others.

Personal and professional integrity.

Proficient in Excel, Word, and Canva

Employee Rights Employee Polygraph Protection Act

Equal Opportunity Employer The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

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