Guest Service Rep
Marriott Pyramid Albuquerque, Albuquerque, NM, United States
Join Legacy Hospitality as a Front Desk Host
Looking to grow your hospitality career in a guest focused environment Join Legacy Hospitality as a Front Desk Host and become the face of the hotel creating strong first impressions and seamless guest experiences
In this role you will welcome guests manage reservations and ensure every stay runs smoothly from arrival to departure If you enjoy working with people and thrive in a fast paced setting this is your opportunity
We offer competitive pay full benefits and a culture where your work is valued and recognized
Why You Will Love Working With Us
At Legacy Hospitality our culture is built on CARE
Compassion
Authenticity
Respect
Empathy
We are committed to creating a workplace where team members feel supported valued and empowered to grow
Benefits for Full Time Employees include
Medical Dental and Vision Insurance
Life Insurance
Paid Time Off
401k
Benefits for all employees Full and Part Time include:
Employee Discounts including travel perks
Growth and advancement opportunities
Sick Pay
What You Will Do
As a Front Desk Host you will
Welcome guests and provide a friendly efficient check in experience
Handle check outs and ensure billing accuracy
Manage reservations room assignments and special requests
Answer phone calls and assist with guest inquiries
Resolve guest concerns with professionalism and care
Process payments and maintain accurate records
Communicate with housekeeping and other departments to ensure smooth operations
Work flexible schedules including mornings evenings weekends and holidays
What We Are Looking For
We are seeking team members who are
Strong communicators with a guest first mindset
Professional polished and detail oriented
Able to multitask and stay organized in a fast paced environment
Calm under pressure with strong problem solving skills
Positive respectful and team oriented
Preferred
Previous hotel or guest service experience Familiarity with hotel systems or reservation platforms
Physical Requirements Essential Job Functions
This is an active role Candidates must be able to
Stand and walk for extended periods up to 8 hours per shift
Use computers phones and office equipment for extended periods
Occasionally lift carry or move items such as luggage or supplies
Maintain focus and professionalism during busy shifts
Ready to Apply
If you are dependable motivated and ready to be part of a strong team we want to hear from you
Looking to grow your hospitality career in a guest focused environment Join Legacy Hospitality as a Front Desk Host and become the face of the hotel creating strong first impressions and seamless guest experiences
In this role you will welcome guests manage reservations and ensure every stay runs smoothly from arrival to departure If you enjoy working with people and thrive in a fast paced setting this is your opportunity
We offer competitive pay full benefits and a culture where your work is valued and recognized
Why You Will Love Working With Us
At Legacy Hospitality our culture is built on CARE
Compassion
Authenticity
Respect
Empathy
We are committed to creating a workplace where team members feel supported valued and empowered to grow
Benefits for Full Time Employees include
Medical Dental and Vision Insurance
Life Insurance
Paid Time Off
401k
Benefits for all employees Full and Part Time include:
Employee Discounts including travel perks
Growth and advancement opportunities
Sick Pay
What You Will Do
As a Front Desk Host you will
Welcome guests and provide a friendly efficient check in experience
Handle check outs and ensure billing accuracy
Manage reservations room assignments and special requests
Answer phone calls and assist with guest inquiries
Resolve guest concerns with professionalism and care
Process payments and maintain accurate records
Communicate with housekeeping and other departments to ensure smooth operations
Work flexible schedules including mornings evenings weekends and holidays
What We Are Looking For
We are seeking team members who are
Strong communicators with a guest first mindset
Professional polished and detail oriented
Able to multitask and stay organized in a fast paced environment
Calm under pressure with strong problem solving skills
Positive respectful and team oriented
Preferred
Previous hotel or guest service experience Familiarity with hotel systems or reservation platforms
Physical Requirements Essential Job Functions
This is an active role Candidates must be able to
Stand and walk for extended periods up to 8 hours per shift
Use computers phones and office equipment for extended periods
Occasionally lift carry or move items such as luggage or supplies
Maintain focus and professionalism during busy shifts
Ready to Apply
If you are dependable motivated and ready to be part of a strong team we want to hear from you