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Pay range: $22.87/hr - $31.80/hr\nThe Admitting Representative is a unique role that welcomes the patient into the care delivery setting, providing direction and assistance while ensuring customer satisfaction by offering solution to patient/visitor concerns and demonstrating knowledge and skills necessary to communicate with diverse population. Initiates the administrative system which lays the groundwork for the patient's clinical care as well as the financial documentation during registration by interviewing patients and/or family members, collecting appropriate co-pays or deposits, obtaining signatures on legal consents and insurance forms, entering demographic and insurance information according to service provided, patient need, payer requirements and hospital policy. Supports the practice by providing excellent customer service, demonstrating professional communication on the phone and in face-to-face customer contact, problem-solving, and functioning as a team member to other staff. May float to emergency room, multiple inpatient/outpatient service locations, including the switchboard requiring an understanding of the facility codes.\nKEY RESPONSIBILITIES\nPerformed majority of the time:\nAccurately completes compliance documentation for patient admissions as required according to patient service, payer requirements and hospital policy.\nObtains signatures on applicable registration documentation.\nRegisters according to physician's orders.\nMaintains equipment and reports failure promptly to facilitate repairs.\nAttends department and other meetings.\nCollects co-pay/deductible/deposit per EMTALA laws & organization policy and drops off money on a timely manner.\nScans insurance card(s) and picture ID of each patient into the account\nVerifies insurance using electronic insurance verification systems.\nCompletes registration auditing as needed.\nMaintains resource documents (i.e. procedure manuals, reference books, user manuals, etc.) and knows how to look up a policy online.\nAsks patient for all information and keys accurate patient demographics.\nDistributes workers compensation documents as required by payers.\nResponds to customer needs in person and over the telephone in a courteous and constructive manner.\nMaintains integrity of the safe and its contents.\nMonitors alarms and reports alarm to engineering staff or pages overhead as necessary.\nPerformed occasionally but critical to successful performance of the job:\nPerforms downtime procedures.\nPerforms functions of PBX operator (switchboard) as needed.\nArranges patient transportation as needed.\nPerforms patient, visitor and employee medical screening as needed.\nDecision making and budget responsibilities:\nDecision impact limited to the employee.\nNo budget responsibilities.\nAssigned direct reports:\nN/A\nJob Specifications

Education:\nRequired\nN/A\nPreferred\nHigh school diploma or equivalent.\nExperience:\nRequired\nSix (6) months of work experience in a medical office setting, including high volume direct patient contact, or one (1) year of work experience in a high-volume direct public contact position.\nPreferred\nPrevious Electronic Medical Records (EMR) experience.\nLicenses, Certifications and/or Registrations:\nRequired\nN/A\nPreferred\nCertified Healthcare Access Associate (CHAA).\nJob Related Skills, Abilities and Behaviors:\nRequired\nMaintains competency in multiple work areas.\nCommunicates effectively with pediatric, adolescent, adult, and geriatric customers based on principles of growth and development and life stages.\nBasic computer keyboarding skills including typing of 30-45 wpm.\nStrong relationship building skills with patients, providers, staff, management.\nExceptional customer service, interpersonal and patient advocacy skills.\nDemonstrated evidence of strong written and verbal communication skills\nAbility to manage competing priorities.\nAbility to meet deadlines and urgent patient and organization needs.\nAbility to work independently.\nWilling to serve as a positive and professional role model.\nProven record of reliable attendance, punctuality, and successful performance with past and present employers.\nAble to perform the essential functions of the position with or without accommodation.\nFlexibility to work every other weekend (for On Call positions only)\nPreferred\nBilingual skills a plus.\n#Tier1\nAdditional Posting Information

Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.

","shortDescription","Admitting Representative

Pay range: $22.87/hr - $31.80/hr\nThe Admitting Representative is a unique role that welcomes the patient into the...","promoted","title","Admitting Representative","duration","","experienceLevel","displayThumbnail","location","locations",[61],"id",["B","3425562787"],"displayHeadline","Work at Hillsboro Medical Center","category","Sales & Business Development","displayPublishedAt","3 days ago","displayUrl","/jobs/3425562787-admitting-representative","shortTitle","shortLocation","Hillsboro, OR, United States","searchCompanyPath","/jobs?keyword=Hillsboro+Medical+Center","searchLocationPath","/jobs?location=Hillsboro%2C+OR%2C+United+States","searchTitlePath","/jobs?keyword=Admitting+Representative",{"_62":63,"_64":65,"_66":67,"_68":69,"_70":71},"country","United States","city","Hillsboro","formatted","Hillsboro, OR, United States, 97123","state","OR","postal_code","97123",["D",1777104000000],"POSITION SUMMARY\nPay range: $22.87/hr - $31.80/hr

The schedule for this role is as follows:

Week A

Sunday: 0700-1730

Monday: 1100-2130

Tuesday: 1100-2130

Wednesday: 1100-2130

Thursday: OFF

Friday: OFF

Saturday: OFF

Week B

Sunday: 0700-1730

Monday 1100-2130

Tuesday: 1100-2130

Wednesday: 1100-2130

Thursday: OFF

Friday: OFF

Saturday: OFF

The Admitting Representative is a unique role that welcomes the patient into the care delivery setting, providing direction and assistance while ensuring customer satisfaction by offering solution to patient/visitor concerns and demonstrating knowledge and skills necessary to communicate with diverse population. Initiates the administrative system which lays the groundwork for the patient’s clinical care as well as the financial documentation during registration by interviewing patients and/or family members, collecting appropriate co-pays or deposits, obtaining signatures on legal consents and insurance forms, entering demographic and insurance information according to service provided, patient need, payer requirements and hospital policy.

Supports the practice by providing excellent customer service, demonstrating professional communication on the phone and in face-to-face customer contact, problem-solving, and functioning as a team member to other staff.

May float to emergency room, multiple inpatient/outpatient service locations, including the switchboard requiring an understanding of the facility codes.

KEY RESPONSIBILITIES –

Performed majority of the time:

·

Accurately completes compliance documentation for patient admissions as required according to patient service, payer requirements and hospital policy.

·

Obtains signatures on applicable registration documentation.

·

Registers according to physician’s orders.

·

Maintains equipment and reports failure promptly to facilitate repairs.

·

Attends department and other meetings.

·

Collects co-pay/deductible/deposit per EMTALA laws & organization policy and drops off money on a timely manner.

·

Scans insurance card(s) and picture ID of each patient into the account

·

Verifies insurance using electronic insurance verification systems.

·

Completes registration auditing as needed.

·

Maintains resource documents (i.e. procedure manuals, reference books, user manuals, etc.) and knows how to look up a policy online.

·

Asks patient for all information and keys accurate patient demographics.

·

Distributes workers compensation documents as required by payers.

·

Responds to customer needs in person and over the telephone in a courteous and constructive manner.

·

Maintains integrity of the safe and its contents.

·

Monitors alarms and reports alarm to engineering staff or pages overhead as necessary.

Performed occasionally but critical to successful performance of the job:

·

Performs downtime procedures.

·

Performs functions of PBX operator (switchboard) as needed.

·

Arranges patient transportation as needed.

·

Performs patient, visitor and employee medical screening as needed.

Decision making and budget responsibilities:

·

Decision impact limited to the employee.

·

No budget responsibilities.

Assigned direct reports:

·

N/A

JOB SPECIFICATIONS\nJOB SPECIFICATIONS

Education:

Required

·

N/A

Preferred

·

High school diploma or equivalent.

Experience:

Required

·

Six (6) months of work experience in a medical office setting, including high volume direct patient contact, or one (1) year of work experience in a high-volume direct public contact position.

Preferred

·

Previous Electronic Medical Records (EMR) experience.

Licenses, Certifications and/or Registrations:

Required

·

N/A

Preferred

·

Certified Healthcare Access Associate (CHAA).

Job Related Skills, Abilities and Behaviors:

Required

·

Maintains competency in multiple work areas.

·

Communicates effectively with pediatric, adolescent, adult, and geriatric customers based on principles of growth and development and life stages.

·

Basic computer keyboarding skills including typing of 30-45 wpm.

·

Strong relationship building skills with patients, providers, staff, management.

·

Exceptional customer service, interpersonal and patient advocacy skills.

·

Demonstrated evidence of strong written and verbal communication skills

·

Ability to manage competing priorities.

·

Ability to meet deadlines and urgent patient and organization needs.

·

Ability to work independently.

·

Willing to serve as a positive and professional role model.

·

Proven record of reliable attendance, punctuality, and successful performance with past and present employers.

·

Able to perform the essential functions of the position with or without accommodation.

·

Flexibility to work every other weekend (for On Call positions only)

Preferred

·

Bilingual skills a plus.

Additional Posting Information

Hillsboro Medical Center believes in providing equal employment opportunities for all qualified individuals. Recruitment, hiring, promotions, transfers, working conditions, training, and compensation will be based on qualifications without regard to race, color, sex, sexual orientation, gender identity, religion, age, creed, national origin, marital status, family relationship, veteran status, genetic information, physical or mental disability, or any other status or characteristic protected by applicable law. We further commit ourselves to continuing the practical application of this policy in our daily business conduct.\n","POSITION SUMMARY\nPay range: $22.87/hr - $31.80/hr

The schedule for this role is as follows:

Week A

Sunday: 0700-1730
Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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