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Hospitality Specialist

Beacon Hill Staffing Group, LLC, Houston, TX, United States


Our client, a law firm in Midtown, Manhattan is looking to hire a Temp to Perm Hospitality Specialist to join their NYC office. Monday - Friday onsite, core hours 9:30am - 5:30pm with flexibility to work between 8am-6pm. The position with train mid-May 2026. Temp duration 3-4 months with potential to extend/convert. Compensation: 55K-65K perm base, temp rate paid in line. Benefits include medical, dental, vision, commuter benefits, PTO, snacks, lunches and happy hours weekly. Working in a team environment, the Hospitality Service Specialist's primary responsibilities include booking meeting rooms; accurately fulfilling catering orders and other meeting requests; ensuring that the Conference Center is maintained in a clean and professional manner; and providing high level customer service and assistance to the firm's guests. Responsibilities: Coordinate all hospitality related functions and assist in the setup and break‐down of meetings and events both onsite and offsite ensuring all requests are scheduled appropriately according to specified timelines provided by requestors. Coordinate catering needs and requests by acting as a liaison between vendors, food service staff and the requestor to ensure proper food order, delivery time and charges. Follow‐up prior to meetings, ensuring that all details have been properly communicated and executed. Assist attorneys and professional staff with menu arrangements, meeting room reservations and catering requests by accurately documenting all aspects to ensure requests are met and information has been properly entered and executed. Use firm conference room scheduling software to create, review and edit meetings and guest office reservations. Provide Reception Desk coverage, including answering telephones, greeting, directing, and otherwise assisting firm guests; and responding in a timely manner to online/emailed space requests. Specialists are also responsible for greeting and escorting outside vendors to the appropriate department, floor, and/or conference room. Review reception calendar daily, follow up prior to meetings ensuring that all details and catering requests are accurate and communicated properly to all appropriate departments and/or vendors to ensure that meetings and catering arrangements run smoothly. Interface with all inter‐office departments, including technology, general services, and secretarial services to guarantee preparedness of the Conference Center for all meeting needs. Daily inspection of conference rooms checking for cleanliness, preparedness and proper room set up. Meeting room set‐up including rearranging tables and chairs and clean‐up after meetings including wiping down tables and chairs; discarding leftover food; removing racks and serving utensils; loading dishwasher with China, silverware, and glassware. Stocking of supplies in storeroom and pantry areas in an organized fashion and ensuring supplies are timely ordered. Support, when directed and on an overtime basis, evening functions held both in the Conference Center and at outside venues. Evening cleanup includes wiping down pantry surfaces, microwaves, loading and starting dishwasher and weekly refrigerator cleaning including throwing away leftover food items and wiping down inside of refrigerator. Process vendor invoices, including, but not limited to, food service providers, vending service providers, outside catering companies, florists, linen companies, etc. ensuring proper client/matter and expense line coding. Qualifications: High School Diploma or equivalent Excellent communication skills, dedication to customer service, effective time management and working knowledge of PC applications Previous conference center experience a plus Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting Ability to learn skills quickly Ability to function with a high level of patience, tact and diplomacy and the ability to collect accurate information Ability to lift and/or move at least 40 lbs Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs Ability to walk, bend, kneel, stand, and/or sit for an extended period Practice flexibility: at times you will be asked to work flexible hours including days, evenings, and weekends to support the department Reading, writing, and arithmetic skills required Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Benefits Information: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future (TM)