Director, Business Strategy - Club Transformation (Sam's Club)

Position Summary

Sam’s Club is building the future of intelligent, digitally powered clubs — and the Omni Club Transformation team sits at the center of that evolution. We’re looking for a seasoned Director‑level leader with strong product and business acumen who can step in quickly and accelerate our work on building a connected club platform.

In this role, you’ll partner deeply with Product, Tech, Finance, Real Estate, and multiple operational teams to create a multi‑signal environment which can be used across a multitude of member‑ and associate‑facing use cases. This work will also enable Sam’s Club to run complex simulations and transform how our clubs operate — from workforce optimization to smart shelf labeling. This is an opportunity to develop and influence strategy, present to senior leaders, and guide next‑generation approaches that directly reshape the member and associate experience.

This is a Bentonville‑based role (relocation required) for someone energized by ambiguity, complex problems, continuous innovation, and cross‑functional leadership.

What you’ll do

• Establish clear business problems and “size of prize” measurements that can be built through a multi‑signal approach.
• Build testing and simulations of new technologies, productivity scenarios, inventory measures, and operational changes.
• Partner with Product, Tech, Finance, and several other operational teams to align inputs, validate assumptions, and guide business decision‑making.
• Present clear, strategic insights and recommendations to senior leaders.
• Provide director‑level leadership, ensuring continuity of work, team clarity, and cross‑functional alignment.
• Use insights to shape how Sam’s Club designs and deploys large‑scale innovations, helping determine what “great” looks like through clear testing and measurement.

What you’ll bring

• Strong product and business leadership experience, with the ability to understand how digital solutions drive operational and member outcomes.
• Experience working with data‑informed or tech‑enabled products – comfortable navigating models, signals, and insights without needing to be overly technical.
• Proven Director‑level leadership, including managing teams, organizing workstreams, and driving clarity in complex environments.
• Exceptional communication and executive presence, able to simplify complexity and present strategy to senior leaders with confidence.
• Systems‑thinking skills – comfortable shaping assumptions, interpreting models, and translating operational needs into actionable insights.
• Demonstrated cross‑functional leadership, especially partnering across Product, Tech, Finance, Real Estate, and key operational teams.
• High ownership mindset and urgency, with the ability to step in quickly and deliver impact immediately.

Benefits

Health benefits include medical, vision, and dental coverage.

Financial benefits include 401(k), stock purchase plan, and company‑paid life insurance.

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes.

Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are fully paid.

Compensation

The annual salary range for this position is $110,000.00 - $220,000.00.

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include Regional Pay Zone (RPZ) (based on location).

Minimum Qualifications

• Bachelor’s degree in Business, Statistics, Social Science, Communications, or a related field and 6 years of experience in retail merchandising, operations management, or a related area (or 8 years of experience).
• 2 years of supervisory experience.

Preferred Qualifications

• Leadership of a cross‑functional team.
• Master’s degrees in Computer Engineering, Computer Science, Mathematics, Supply Chain, or Transportation.

Primary Location

2101 Se Simple Savings Dr, Bentonville, AR , United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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