Regional Food Service Director of Operations

Salary: $140,000.00

Other Forms of Compensation: RDO Bonus

Job Summary

We are seeking a Regional Director of Operations (RDO) to join our Morrison Healthcare team and provide strategic, multi‑unit leadership across food service operations throughout Alabama . The RDO will lead, manage, and inspire a team of District Managers and other leaders in the region, ensuring operational and financial goals are met in a dynamic environment. Relocation Assistance Available .

Key Responsibilities

• Lead, manage, and inspire a diverse team of District Managers, Resident District Managers, and/or Director of Dining Services and their teams to provide top‑notch service.
• Drive the team toward building strong relationships with clients at all levels and achieving KPIs such as profitability, safety, and engagement.
• Serve on regional leadership team; regularly communicate with peers to share best practices, mitigate risks, champion diversity, and build community.
• Own all accounts within the assigned territory, ensuring input from key partners and making decisions based on risk/reward and short‑ and long‑term implications.
• Support the RVP in setting cultural tone; meet regularly with the extended team to ensure transparency, understanding, safety, accountability, and alignment.
• Act as representative/brand ambassador of the Chartwells team to senior clients and serve as escalation point.
• Work with regional team members to ensure Sales and Retention processes are smooth for all accounts (presentations, negotiations, etc.).
• Collaborate with key partners to support regional initiatives.
• Ensure compliance with QA, policy, and USDA program requirements, and complete all reporting on time.
• Champion development in partnership with the RVP; conduct performance evaluations, succession planning, and focus on building multi‑unit management skills.
• Own financial results/P&L for the assigned territory and collaborate with leadership on reporting, forecasting, and budgeting.
• Ensure consistent and fair administration of all policies and procedures.
• Recognize and anticipate marketplace trends; participate in regional strategic planning meetings.

Required Qualifications

• Bachelor’s or master’s degree from an accredited college or university, or eight (8) years progressive experience in multi‑unit foodservice, hospitality management, plant operations management, environmental services, laundry distribution, or other Support Services areas in lieu of a degree.

Preferred Qualifications

• Strong background in senior leadership roles with exposure to contract/budget management, customer service

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