VP, Customer Success — Scale Impact & Renewal Mastery

A leading artificial intelligence firm in New York is seeking a VP, Customer Success to drive retention and growth across enterprise customers. This critical leadership role involves owning the customer journey from onboarding to renewal. You will scale the Customer Success team and work cross-functionally with Sales and Product to ensure customer satisfaction and measurable outcomes. The position offers a competitive salary range of $205,000 to $245,000 plus equity and benefits, making it a strategic opportunity for an experienced leader.
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