Delivery Director

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Delivery Director to join our team in Columbia, South Carolina (US-SC), United States (US).

NTT DATA’s State, Local, and Education Division seeks a Delivery Director of Services Delivery & Support to provide strategic direction, lead teams, and oversee execution. The selected candidate will need to have the talent and background of managing Digital Transformation as well as Application Transformation into a Cloud Platform. This role will build strong partnerships with agencies and clients, drive transformation goals, and improve operational efficiency by managing IT resources. The Director will also collaborate with senior leaders to deliver integrated IT services and solutions.

This leader will maintain a customer‑oriented approach, act with urgency, and prioritize quality, value, and timely delivery. The role involves directing the technical execution of multiple, concurrent solutions while following software development lifecycle standards and supporting a positive employee experience. Responsibilities include organizational and people leadership, providing technical advice, overseeing design and development, managing resources, maintaining documentation, conducting code reviews, handling release management, ensuring security and accessibility compliance, and offering technical support for platform‑based solutions. The Delivery Director will have a dotted‑line reporting relationship with the Account Director.

Responsibilities

Serving alongside a Senior Account Director and team to establish enterprise strategic direction and policies; identify areas of opportunity for improved productivity and efficiency by maintaining a high level of technical and management knowledge.

• Providing senior executive‑level expertise and technical guidance to major, large‑scale innovation programs and projects.
• Collaborating across cross‑functional organizations to identify opportunities to leverage common strategies, workstreams, and solutions as well as extend the adoption of statewide standards.
• Partnering with appropriate finance and budget teams to direct allocations, understand organizational financial health, and respond to budgetary requests and challenges as delegated.

Required Experience

• A minimum of ten (10) years overall application development experience with in‑depth experience in the project development life cycle from design to implementation and delivery.
• A minimum of five (5) years of experience managing and developing people on technical teams.
• Prior experience delivering Service Oriented Architectures.
• Prior experience managing in‑house, cloud, and vendor managing large portfolio of IT Services.
• Exceptional experience with Network Fiber and Installation of Fiber.
• ITIL V4 Certification.
• This position may require on‑call duties as needed.
• This role may require travel up to 25% to Columbia, SC.
• Minimum bachelor’s degree or equivalent relative experience.

Desired Experience

• Prior experience with large‑scale service delivery management.
• Prior experience with executive level stakeholder management.
• Project Manager Certification.
• Certification from one of the Large‑Scale Cloud Management Platforms.
• Cisco Certifications: CCNA, CCNP Enterprise‑Level, CCIE Enterprise Infrastructure, Certified Fiber Optic Technician (CFOT).

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran‑status, sexual orientation, gender identity, or any other class protected by law. Visit for more information. Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case‑by‑case basis. Please email for assistance.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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