VIP Mortgage Servicing Escalations Lead

A major financial institution seeks a Premier Mortgage Client Servicing Escalation Manager in Jacksonville, Florida. This role requires at least 10 years of mortgage banking experience, with a focus on providing exceptional service to ultra-high net worth clients. Responsibilities include coordinating client service functions, driving project rollouts, and preparing executive materials. Ideal candidates have strong leadership and communication skills, along with expertise in managing escalations and client relationships.
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