Senior Director, Emergency Management and Preparedness (Buses)

Overview

Senior Director, Emergency Management and Preparedness (Buses)
First date of posting: 3/10/2026

Description

Senior Director, Emergency Management and Preparedness (Buses). First date of posting: 3/10/2026. Last date of posting: Open Until Filled. Authority: TA / OA / MTA Bus. Department: Regional Bus Company. Division/Unit: Business Strategies. Reports To: Chief of Staff, Buses Support & Business Strategies. Work Location: Various. Hours of Work: As Required. Compensation: Salary Range: $141,462 – $159,144 (ADC 008).

Responsibilities

Develops, maintains, and implements DOB emergency preparedness and response plans by conducting hazard assessments, coordinating with internal and external partners, and ensuring alignment with MTA-wide emergency management standards. Produces clear, actionable emergency documentation and reports to strengthen communication, coordination, and leadership decision-making during disruptive events. Leads division-wide preparedness audits, reviews response workflows, and drives corrective actions to ensure staff readiness, asset availability, and compliance across all divisions. Serves as the primary subject matter expert and liaison for DOB emergency protocols, briefing leadership, managing sensitive communications, and enforcing media controls. Leads operational command, multi-agency coordination, and emergency communications during major incidents through management of the DOB Bus Command Center and coordination with MTA, NYCT, and City agencies.

Additional Responsibilities include but are not limited to the following:

• Develop, maintain and implement all DOB emergency preparedness plans by conducting hazard assessments, coordinating with internal and external partners, integrating best practices, and ensuring every plan from hurricanes to heat emergencies to blackouts remains current, actionable, and aligned with MTA-wide emergency management requirements. Produce and distribute streamlined documentation, emergency response action plans, reports, etc., that improve emergency communication and coordination with DOB leadership and partners and for use during any disruptive event.
• Conduct comprehensive, division-level emergency preparedness audits by reviewing operational processes, validating the availability and condition of assets, assessing staff training records, and analyzing response protocols; produce actionable reports and drive corrective measures that strengthen consistency and compliance across all divisions. Review response workflows to ensure staff are prepared and capable of responding to weather-related and operational emergencies. Develop and maintain a standardized DOB annual preparedness calendar that follows the national standards for the preparedness cycle.
• Serve as the subject matter expert and primary liaison for inquiries regarding DOB emergency response protocols and plans; brief leadership on sensitive issues, prepare talking points, and enforce controls to prevent unauthorized or unscripted communication with the press during both routine operations and emergency events.
• Lead operational command and multi-agency coordination during emergencies by managing the DOB Bus Command Center throughout major storms, citywide incidents, or service disruptions; coordinate closely with DOB leadership, MTA HQ, NYCT, and external City agencies to ensure unified response efforts, timely information exchange, and alignment with citywide emergency response strategies and protocols.
• Lead all DOB emergency communications and media coordination, ensuring accurate situational reporting, consistent messaging, adherence to MTA protocols, and appropriate leadership briefings, while preventing unauthorized or unscripted interactions with the press.

Education And Experience

• Baccalaureate degree in Emergency Management, Public Administration, Business Administration, Transportation Management, Homeland Security, or a related field and seven years of related experience, at least four (4) years of which have been in a managerial/supervisory capacity; or

• A satisfactory equivalent combination of education and experience may be considered in lieu of a degree.

Specialized Experience

Experience serving as a liaison with government agencies, public safety organizations, and senior leadership to coordinate emergency preparedness, resilience initiatives, and communications.

Other Information

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service.

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