
CD&A - Commercial Analytics Manager, Patient & Access
Amgen, Chicago, IL, United States
Commercial Analytics Manager, Patient & Access
Lead the development and delivery of analytics supporting the Gout Business Unit across patient funnel and payer access dynamics. Partner closely with Brand, Patient Services, Market Access, and Sales leadership to deliver reporting and insights that drive strategic decision-making and operational excellence.
Key Responsibilities
Own reporting and analytics related to the patient funnel, including enrollments, initiations, adherence, time‑to‑fill, treatment status, engagement, and drop‑off points.
Deliver clear, timely, and actionable insights to Brand POD (cross‑functional analytics matrix team) to inform strategic and tactical decisions.
Conduct ad hoc and deep‑dive analyses to address complex patient access and reimbursement questions.
Develop dashboards, recurring reports, and executive‑ready presentations to support senior leadership discussions.
Ensure data accuracy, quality control, and clarity of communication across all reporting outputs.
Partner with cross‑functional analytics teams to align on KPIs and deliver a cohesive “story behind the data.”
Collaborate with Market Access analytics to assess payer coverage, reimbursement trends, and access barriers.
Provide a comprehensive view of the patient journey, highlighting opportunities to optimize access, adherence, and patient experience.
Manage and integrate multiple data sources (e.g., hub services, specialty pharmacy, claims, and internal data systems).
Basic Qualifications
Doctorate degree OR
Master’s degree and 2 years of market research/analytics experience OR
Bachelor’s degree and 4 years of market research/analytics experience OR
Associate’s degree and 8 years of market research/analytics experience OR
High school diploma / GED and 10 years of market research/analytics experience
Preferred Qualifications
Hands‑on experience with SQL, Python, or R for querying and data analysis
Proficiency with visualization tools such as Tableau or Power BI
Familiarity with pharma datasets including sales, claims, hub, EMR, and patient‑level data
Strong attention to detail and commitment to data accuracy and documentation
Ability to manage multiple priorities in a fast‑paced, cross‑functional environment
Excellent communication and presentation skills, with experience tailoring insights for senior leadership
Benefits
A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan
Stock‑based long‑term incentives
Award‑winning time‑off plans
Flexible work models where possible
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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