Communications Officer 1/2/3
Louisiana.gov, Shreveport, LA, United States
Communications Officer At LSU Health Shreveport, our mission is to advance health professions through excellence in education, research, and service. We expect only the best.
We're looking for a Communications Officer 1/2/3 to join our University Police Department. The incumbent performs highly responsible and mentally demanding communications and dispatch duties in support of campus police, security, and emergency response operations. This position serves as a primary point of contact for the public, receiving emergency calls, accidents, complaints, and other service requests, then analyzing, prioritizing, and dispatching Police Officers and Guards to appropriate locations. The role is responsible for accurately receiving, documenting, and transmitting critical information and instructions, maintaining dispatch logs, monitoring fire and security systems, access control, and CCTV, and coordinating notifications to emergency personnel and medical staff as needed. The incumbent also utilizes law enforcement computer systems and databases, including maintaining required certifications for terminal operations, and performs assigned duties within the Communications Center while remaining on post unless properly relieved by a supervisor.
If you are committed to courtesy and excellence and to the philosophy of community policing, this could be the opportunity for you!
An ideal candidate should possess the following competencies:
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Minimum qualifications include six months of experience in transmitting and receiving messages by radio or in administrative services; OR six months of training in a business or clerical-related curriculum in a business school or technical institute; OR fifteen semester hours of college training. Necessary special requirements include meeting the terminal operator certification/re-certification requirement within six months of employment.
Job duties include receiving and transmitting clearly and accurately by radio, communication terminal, and telephone; legibly and accurately recording and maintaining the activity/communications log; monitoring security video display and recording system; and providing information and directions to visitors, patients, and employees.
Position-specific details include job appointment type, compensation based on qualifications and experience, location in Shreveport, Louisiana, and career progression as a Communications Officer 1/2/3.
We're looking for a Communications Officer 1/2/3 to join our University Police Department. The incumbent performs highly responsible and mentally demanding communications and dispatch duties in support of campus police, security, and emergency response operations. This position serves as a primary point of contact for the public, receiving emergency calls, accidents, complaints, and other service requests, then analyzing, prioritizing, and dispatching Police Officers and Guards to appropriate locations. The role is responsible for accurately receiving, documenting, and transmitting critical information and instructions, maintaining dispatch logs, monitoring fire and security systems, access control, and CCTV, and coordinating notifications to emergency personnel and medical staff as needed. The incumbent also utilizes law enforcement computer systems and databases, including maintaining required certifications for terminal operations, and performs assigned duties within the Communications Center while remaining on post unless properly relieved by a supervisor.
If you are committed to courtesy and excellence and to the philosophy of community policing, this could be the opportunity for you!
An ideal candidate should possess the following competencies:
Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
Minimum qualifications include six months of experience in transmitting and receiving messages by radio or in administrative services; OR six months of training in a business or clerical-related curriculum in a business school or technical institute; OR fifteen semester hours of college training. Necessary special requirements include meeting the terminal operator certification/re-certification requirement within six months of employment.
Job duties include receiving and transmitting clearly and accurately by radio, communication terminal, and telephone; legibly and accurately recording and maintaining the activity/communications log; monitoring security video display and recording system; and providing information and directions to visitors, patients, and employees.
Position-specific details include job appointment type, compensation based on qualifications and experience, location in Shreveport, Louisiana, and career progression as a Communications Officer 1/2/3.