AVP, Director of Workday, People Systems

Role Summary

The Director of People (HR) Systems leads the People Systems team within an integrated HR Operations department. In this highly strategic, highly collaborative and forward‑focused role, you will partner closely across Business, HR, IT, Legal, and external partners to define, deliver, and continuously improve Voya’s people‑related business processes and the technologies that enable them. You will lead a capable and experienced team of People Systems Analysts, including oversight of onshore and offshore resources, and be accountable for the successful delivery and ongoing operation of Voya’s Workday platform.

Responsibilities

• Continuously improve the overall employee experience by strengthening and modernizing the Workday platform, including identifying opportunities for AI‑enablement and automation.
• Lead the People Systems team in managing and refining the long‑term technology roadmap.
• Serve as primary facilitator of the HR Technology Council – driving decisions, ensuring alignment and recommending best practices to HR executive leaders related to Workday and adjacent functionality.
• Provide direct leadership, mentoring, and performance management for onshore team members and oversight of offshore resources to ensure quality, consistency, and timely delivery.
• Serve as a senior leader and mentor in architecting scalable and sustainable Workday solutions.
• Demonstrate design alternatives and solution options using prototyping and scenario modeling.
• Apply and reinforce Workday‑endorsed methodologies and implementation standards.
• Provide project leadership, including planning, execution, risk identification, mitigation strategies, and stakeholder communications for complex, cross‑functional initiatives.
• Partner with HR, IT, Finance, and Security teams to align and implement standard governance, controls, and data security practices.
• Supervise Workday’s semi‑annual feature releases, ensuring readiness, testing, change management, and adoption.
• In coordination with IT and other internal teams, oversee operational activities, including integrations, system monitoring, and issue resolution.
• Champion strong relationships across partner departments, including senior leadership, to ensure alignment, transparency, and value delivery.
• Serve as lead resource for ongoing engagement with Workday as a supplier and partner to Voya – advocate for enhancements to better meet Voya’s long‑term needs.

Knowledge & Experience

• 7+ years of Workday functional delivery or advisory experience across multiple modules, with at least 5+ years in people/team leadership roles.
• Strong functional knowledge of Human Resources processes and operating models.
• Demonstrated experience managing blended delivery models, including offshore or third‑party resources.
• Deep knowledge of Workday data structures, reporting, security, and configuration best practices.
• Proven ability to advise senior stakeholders and gain alignment on prioritization of work and strategic roadmap decisions.
• Strong understanding of cross‑functional dependencies and end‑to‑end HR processes.
• Demonstrated ability to prioritize, take initiative, and lead multiple concurrent, enterprise‑level initiatives from inception through deployment.
• Excellent analytical and decision‑making skills, with the ability to act decisively in complex environments.
• Exceptional attention to detail and follow‑through.
• Strong written and verbal communication skills, including creation of compelling presentations and the ability to translate technical concepts for non‑technical audiences.
• Commitment to continuous improvement and operational excellence.

Education

• Bachelor’s degree required.
• Equivalent professional experience (minimum 10 years) may be considered in lieu of a degree.

Compensation Pay Disclosure

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities based on the role to reward the achievement of annual performance objectives. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part‑time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$191,850 - $239,810 USD

Benefits

• Health, dental, vision and life insurance plans.
• 401(k) Savings plan – with generous company matching contributions (up to 6%).
• Voya Retirement Plan – employer paid cash balance retirement plan (4%).
• Tuition reimbursement up to $5,250/year.
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year.

Critical Skills

• Customer Focused.
• Critical Thinking.
• Team Mentality.
• Business Acumen.
• Learning Agility.

Equal Employment Opportunity

Voya Financial is an equal‑opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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