Collision Estimator
Gerber Collision & Glass, Cornelius, NC, United States
Company
Gerber Collision & Glass
Equal Employment Opportunity The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Key Job Responsibilities
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
Ensure compliance with all insurance client requirements, processes, and metrics.
Ensure compliance with all WOW Operating Way procedures regarding customer drop-offs, repair planning, communication, and delivery.
Communicate all customer requests and needs to appropriate team members.
Provide positive energy when greeting customers in person and on the phone.
Understand all required insurance programs and procedures.
Participate in daily production walks with the Management Team, as required.
Support all team members when needed.
Participate in monthly Health & Safety and staff meetings.
Attend training, information sessions, and workshops recommended by the Store Manager.
Maintain the store's KPIs by maximizing role performance.
Uphold the company's core values: Honesty, Integrity & Respect.
Qualifications
Knowledge of CCC1 Estimating System.
Knowledge of Repairs and OE Guidelines.
High School Diploma or equivalent.
Basic Computer Skills.
Compliance with DRP’s minimum 1-year experience requirement.
Willingness to complete I-CAR Training.
Valid Driver’s License.
Awareness of where to look for answers.
Compensation Estimated $50,000 - $100,000 per year, plus commissions calculated based on location and revenue metrics, sales and performance.
Benefits
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees working a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Voluntary Daily Pay option available.
Physical Demands The physical demands of the job must be met to successfully perform essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Additional Information #INDSOUTH
#J-18808-Ljbffr
Equal Employment Opportunity The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
Key Job Responsibilities
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details.
Provide customers with accurate and timely information, guiding them through the repair process and ensuring excellent customer service.
Ensure compliance with all insurance client requirements, processes, and metrics.
Ensure compliance with all WOW Operating Way procedures regarding customer drop-offs, repair planning, communication, and delivery.
Communicate all customer requests and needs to appropriate team members.
Provide positive energy when greeting customers in person and on the phone.
Understand all required insurance programs and procedures.
Participate in daily production walks with the Management Team, as required.
Support all team members when needed.
Participate in monthly Health & Safety and staff meetings.
Attend training, information sessions, and workshops recommended by the Store Manager.
Maintain the store's KPIs by maximizing role performance.
Uphold the company's core values: Honesty, Integrity & Respect.
Qualifications
Knowledge of CCC1 Estimating System.
Knowledge of Repairs and OE Guidelines.
High School Diploma or equivalent.
Basic Computer Skills.
Compliance with DRP’s minimum 1-year experience requirement.
Willingness to complete I-CAR Training.
Valid Driver’s License.
Awareness of where to look for answers.
Compensation Estimated $50,000 - $100,000 per year, plus commissions calculated based on location and revenue metrics, sales and performance.
Benefits
Annual Paid Time Off (PTO) plans.
2 weeks of Paid Parental Leave for full‑time employees working a minimum of 30 hours per week.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1.
401(k) Retirement Plan with company match.
Employer Paid Short‑Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Continuing Education Opportunities.
Free Prescription or Non‑Prescription Safety Glasses annually.
Annual Voluntary Uniform Stipend.
Voluntary Daily Pay option available.
Physical Demands The physical demands of the job must be met to successfully perform essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Additional Information #INDSOUTH
#J-18808-Ljbffr