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HVAC Customer Service Representative

Clarke-Rush, Sacramento, CA, United States


Clarke & Rush Mechanical is a trusted, family-owned HVAC company with a long-standing reputation for quality service and customer care. We’re looking for a reliable and customer-focused

Customer Service Representative (CSR)

to join our growing team. What You’ll Do:

Answer inbound calls and schedule HVAC service and installation appointments Provide excellent customer service and handle inquiries professionally Dispatch technicians and coordinate daily schedules Maintain accurate customer records and job details in software systems Communicate effectively with technicians, installers, and management Assist with follow-ups, confirmations, and customer satisfaction calls What We’re Looking For:

2+ years of customer service experience (HVAC or home services preferred) Strong phone and communication skills Ability to multitask in a fast-paced environment Proficiency with computers and scheduling/dispatch software Highly organized with strong attention to detail Dependable with consistent attendance What We Offer:

Competitive hourly pay ($20–$24 DOE) Stable, full-time position with a reputable company Supportive team environment Opportunities for growth within the company If you’re a motivated team player who enjoys helping customers and keeping operations running smoothly, we’d love to hear from you. Apply today and become part of the Clarke & Rush team!

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