Leasing Professional - The Harlan
Hines, Ann Arbor, MI, United States
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities
We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm with operations in 30+ countries, Hines Living is one of the firm’s highest‑conviction growth priorities, expanding rapidly across North America. Come grow with us! As a Leasing Professional at The Harlan with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to: Conduct property tours to future residents and visitors Process documentation such as credit screening, criminal background checks, lease and move‑in packages and lease signing Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move‑in Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market Use and create promotional items and technology to communicate with potential prospects and generate revenue Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales activities as well as ensuring the apartments are available for occupancy Assist with the lease renewal program and the communication process Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew Qualifications
Minimum Requirements include: High school diploma or equivalent from an accredited institution Prior experience in customer service or sales experience preferred Basic to Intermediate knowledge of Microsoft Office Experience with property management software preferred; Entrada experience a plus Work indoors approximately 95% of the time and outdoors approximately 5% of the time Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings Ability to lift up to 25 lbs Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on‑site operations management during natural disasters Transfer properties and work overtime as business needs deem appropriate Ability to work a flexible schedule including weekends and holidays Equal Opportunity Employment
We are an equal opportunity employer and support workforce diversity.
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When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities
We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. Backed by Hines, a global real estate investment, development, and property management firm with operations in 30+ countries, Hines Living is one of the firm’s highest‑conviction growth priorities, expanding rapidly across North America. Come grow with us! As a Leasing Professional at The Harlan with Hines, you will be responsible for partnering with the team pertaining to the property’s marketing, advertising, and sales activities. You will also provide resident satisfaction throughout the term of the lease and secure resident lease renewals. Responsibilities include, but are not limited to: Conduct property tours to future residents and visitors Process documentation such as credit screening, criminal background checks, lease and move‑in packages and lease signing Inspect apartments prior to occupancy and ensure the apartment is in excellent condition prior to move‑in Develop marketing plans with the goal to sustain occupancy as well as staying informed about the current market Use and create promotional items and technology to communicate with potential prospects and generate revenue Ensure the achievement of the property’s revenue and occupancy goals by directing the marketing, advertising and sales activities as well as ensuring the apartments are available for occupancy Assist with the lease renewal program and the communication process Build relationships with prospective and future residents to ensure satisfaction and finalize decisions to lease and/or renew Qualifications
Minimum Requirements include: High school diploma or equivalent from an accredited institution Prior experience in customer service or sales experience preferred Basic to Intermediate knowledge of Microsoft Office Experience with property management software preferred; Entrada experience a plus Work indoors approximately 95% of the time and outdoors approximately 5% of the time Use olfactory, auditory, and visual senses to inspect building and detect emergency alarms On occasion, perform physical inspections of the property which may include climbing up and down stairs or accessing restrictive openings Ability to lift up to 25 lbs Though occurrences are rare, be accessible 24 hours a day in case of an emergency and perform on‑site operations management during natural disasters Transfer properties and work overtime as business needs deem appropriate Ability to work a flexible schedule including weekends and holidays Equal Opportunity Employment
We are an equal opportunity employer and support workforce diversity.
#J-18808-Ljbffr