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Customer Service Representative

TTEC, Irvine, CA, United States


Your potential has a place here with TTEC’s award-winning employment experience. As a

Customer Service Representative - Retail or Contact Center working onsite in Irvine , CA, you’ll be a part of bringing humanity to business.

This position requires that you reside within

50 miles of Irvine, CA .

What You’ll Be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Answer incoming communications from customers

Conduct research to provide answers for customers to resolve their issues

What You Bring To The Role

6 months of customer service experience

High school diploma or equivalent

Computer experience

What You Can Expect

Supportive of your career and professional development

An inclusive culture and community‑mindful organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Base wage starting at $20.21 per hour

A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit https://www.ttecjobs.com/en/us-employee-benefits for more information.

A Bit More About Your Role We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam‑enabled engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you. And we know that you bring with you the one necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. Our TTEC community is here for you as one dynamic, global family.

You’ll report to a Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team.

Primary Location US-CA-Irvine

Job Customer Care Representative

Equal Opportunity Employer Statement TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different perspectives and for you to bring value to the table in your own unique way.

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