
Customs Entry Writer I
Yusen Logistics, Scottsdale, AZ, United States
Overview
Salary: $36,153 - $56,590 + eligible for bonus program
Position Summary: The Entry Writer I position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of inbound cargo through U.S. Customs and facilitating the delivery of freight to customers. The Entry Writer serves as a customer advocate and must possess good customer service skills. Incumbents may be promoted from administrative operations positions to become an entry writer.
Responsibilities
Receive and review documentation to input and transmit data for CBP release of shipments.
Follow SOPs for each customer on the correct method and data required for preparing an entry.
Use product files for identification of HTS details on the commercial invoice.
Work with other team members or supervisor on entry tasks for the release of cargo and exceptions to established clearance requirements.
Organize work to identify the status of every file through every phase of the CBP entry process.
Confirm to customers the release details through pre-established communication protocols.
Responsible for meeting key performance indicators (KPIs) for import operations.
Track and trace shipments and coordinate with shipping lines, freight forwarders and CFS on the availability of imported shipments.
Arrange with trucking companies the pickup and delivery of freight.
Coordinate with supervisors on delivery exceptions and special delivery instructions.
Handle accounting processes such as issuance of invoices to customers or overseas offices and processing of payment requisitions.
Complete all other duties as assigned by supervisor or manager.
Qualifications
High School Diploma or GED required.
0‑2 years of experience and/or training in an import operation.
Working in an office environment is a plus.
Essential Job Functions
Primarily working in an office environment, spending extended periods seated at a desk and regularly using computer equipment.
Occasionally lifts and carries office supplies, files, or equipment, typically weighing up to 20 pounds.
Ability to interact professionally and effectively with internal and external customers in person, over the phone, and via email.
Good organizational and time‑management skills.
Good problem‑solving skills.
Ability to handle multiple tasks simultaneously while paying attention to detail.
Ability to utilize Microsoft Office Suite programs and other applications to produce status reports and other documents.
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Medical, Dental, and Vision insurance beginning the first of the month following start date.
401(k) with a company match.
Standard 10 days PTO.
Eligible for bonus program.
7 paid holidays.
Eligible for overtime pay if applicable.
Flexible Spending Account, Life and Accidental Death & Disability Insurance, Short‑ and Long‑term Disability, Tuition Assistance Program, Commuter Benefits, and more.
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
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Position Summary: The Entry Writer I position works within the CHB team overseeing the accurate and timely submission of customs entries for clearance of inbound cargo through U.S. Customs and facilitating the delivery of freight to customers. The Entry Writer serves as a customer advocate and must possess good customer service skills. Incumbents may be promoted from administrative operations positions to become an entry writer.
Responsibilities
Receive and review documentation to input and transmit data for CBP release of shipments.
Follow SOPs for each customer on the correct method and data required for preparing an entry.
Use product files for identification of HTS details on the commercial invoice.
Work with other team members or supervisor on entry tasks for the release of cargo and exceptions to established clearance requirements.
Organize work to identify the status of every file through every phase of the CBP entry process.
Confirm to customers the release details through pre-established communication protocols.
Responsible for meeting key performance indicators (KPIs) for import operations.
Track and trace shipments and coordinate with shipping lines, freight forwarders and CFS on the availability of imported shipments.
Arrange with trucking companies the pickup and delivery of freight.
Coordinate with supervisors on delivery exceptions and special delivery instructions.
Handle accounting processes such as issuance of invoices to customers or overseas offices and processing of payment requisitions.
Complete all other duties as assigned by supervisor or manager.
Qualifications
High School Diploma or GED required.
0‑2 years of experience and/or training in an import operation.
Working in an office environment is a plus.
Essential Job Functions
Primarily working in an office environment, spending extended periods seated at a desk and regularly using computer equipment.
Occasionally lifts and carries office supplies, files, or equipment, typically weighing up to 20 pounds.
Ability to interact professionally and effectively with internal and external customers in person, over the phone, and via email.
Good organizational and time‑management skills.
Good problem‑solving skills.
Ability to handle multiple tasks simultaneously while paying attention to detail.
Ability to utilize Microsoft Office Suite programs and other applications to produce status reports and other documents.
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
Benefits
Medical, Dental, and Vision insurance beginning the first of the month following start date.
401(k) with a company match.
Standard 10 days PTO.
Eligible for bonus program.
7 paid holidays.
Eligible for overtime pay if applicable.
Flexible Spending Account, Life and Accidental Death & Disability Insurance, Short‑ and Long‑term Disability, Tuition Assistance Program, Commuter Benefits, and more.
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
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