Counter Representative
American Welding & Gas, Appleton, WI, United States
American Welding & Gas Inc – Counter Representative – Appleton, WI
This position has the primary responsibility of assisting customers with purchasing and ordering products focusing on gases and welding/industrial supplies. Duties will also include maintaining hardgoods, receiving and inventory control.
Responsibilities
Assist customers in store and by phone to purchase and order products
Handle cylinder returns, exchanges and purchases
Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
Branch collection activities and customer retention calls
Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
Monitor inventory levels. Check in and put away inventory
Receive freight and create bar code labels with part numbers
Schedule deliveries and service calls
Support outside sales team
Follow and comply with all company safety policies
Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
Assist manager with building and equipment maintenance
Some After hour Deliveries
receiving and pulling orders
Keeping the warehouse clean
Other duties as assigned
Qualifications
High School Diploma or GED
Clean driving record
Work experience in customer service or sales preferred
Able to move compressed gas and liquid cylinders; Lift 50‑75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
Cash register experience preferred
Ability to operate a forklift preferred
Strong computer skills
Motivated, high energy individual that is willing to learn our products and grow with the company
Incentives
Competitive pay structure
Opportunity for professional development and growth
Collaborative team environment where your input is valued daily.
Medical, Dental, & Vision Benefits with no waiting period
Company provided Short‑term & Long‑term Disability
Company provided Life Insurance
401(k) Retirement Savings Plan with Company match
Paid Holidays
Paid Time Off
Equal Opportunity Statement American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Responsibilities
Assist customers in store and by phone to purchase and order products
Handle cylinder returns, exchanges and purchases
Handle cash and charge account transactions. Reconcile cash, credit card, and charge transactions and end of day cash drawers
Branch collection activities and customer retention calls
Assist manager with opening and closing store each day including securing all cylinders, locking all areas and setting alarms
Monitor inventory levels. Check in and put away inventory
Receive freight and create bar code labels with part numbers
Schedule deliveries and service calls
Support outside sales team
Follow and comply with all company safety policies
Work with store manager to achieve/surpass budgeted sales projections while maintaining expenses within the parameters allocated by management to achieve profitability
Assist manager with building and equipment maintenance
Some After hour Deliveries
receiving and pulling orders
Keeping the warehouse clean
Other duties as assigned
Qualifications
High School Diploma or GED
Clean driving record
Work experience in customer service or sales preferred
Able to move compressed gas and liquid cylinders; Lift 50‑75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
Cash register experience preferred
Ability to operate a forklift preferred
Strong computer skills
Motivated, high energy individual that is willing to learn our products and grow with the company
Incentives
Competitive pay structure
Opportunity for professional development and growth
Collaborative team environment where your input is valued daily.
Medical, Dental, & Vision Benefits with no waiting period
Company provided Short‑term & Long‑term Disability
Company provided Life Insurance
401(k) Retirement Savings Plan with Company match
Paid Holidays
Paid Time Off
Equal Opportunity Statement American Welding & Gas is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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