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Executive Director, Third Party Administration and Partnership Management

Reinsurance Group Of America, Incorporated, Chesterfield, MO, United States


Position Overview The Executive Director, Third Party Administration (TPA) and Partnership Management is responsible for the oversight, implementation and coordination of the Americas’ TPA and Partnership Framework and Ecosystem. This includes the design, implementation, and ongoing management of effective processes to select, onboard, manage, and monitor TPAs and strategic partners.

In this role, they will enable and act as a key resource, working with business stakeholders, in the proactive identification, development, and monitoring of RGA Americas’ TPA and Partnerships. A thorough understanding of Americas’ strategy and roadmap is required for proactive engagement with business units to ensure effective execution of TPAs and partnerships. Through experience in product management, relationship management, product life cycle management and execution, this role will guide and assist the respective business stakeholders with execution of partnership management.

This position will also work closely with RGA Corporate Functions including legal, risk management, procurement etc.

Responsibilities

Responsible for the implementation, and ongoing management of Americas’ TPA and Partnership Frameworks and Ecosystem

Closely working with the business stakeholders to proactively identify, development, and monitor Americas’ TPAs and partnerships.

Ensure the framework and processes are efficient, effective and in line with applicable regulations, Enterprise policies and standards, and strategic imperatives of the organization;

Working closely with the regional business leads to ensure best practices are followed in forming new partnerships and provide regular reporting updates on the status of all TPAs and partnerships

Collaborate with RGA operations and reporting, corporate functions across RGA such as legal, risk management and procurement e.g Aravo

Identify emerging trends and business opportunities to support regional strategies and support the business objectives

Network with clients, TPAs and partners as needed and in conjunction with business, to identify potential strategic partnership opportunities

Ensure and validate all required business case, partnership life cycle and due diligence requirements are met before onboarding new TPAs or partners

Manage initial engagement and triaging of business partners as defined in the Framework and Ecosystem

Leads and facilitates the processes to manage risks, including monitoring and reporting;

Support the valuation, negotiations, due diligence, presentation for a new partner as and when required

Conduct and present research on trends and different players in the region , working with other business stakeholders as needed

Requirements

Bachelor’s Degree in Business, Actuarial Science, Administration, Marketing or related degree or equivalent related work experience

10+ Years of life or health insurance/reinsurance experience

Advanced computer based technical skills, including MS Office applications. CRM and actuarial software skills preferred.

Expert understanding of the US Life insurance markets

Advanced skills in customer relationship management

Expert investigative, analytical and problem solving skills

Advanced oral and written communication skills, demonstrating the ability to convey business terminology that is meaningful and well received to internal and external audiences

Expert ability to translate business needs and problems into viable solutions

Expert ability to liaise with individuals across a wide variety of operational, functional and technical disciplines

Expert persuasion and negotiation skills when working with internal/external customers to resolve issues/problems

Advanced ability to set goals and handle multiple tasks, clients, and projects simultaneously; ability to appropriately balance priorities, deadlines, and deliverables

Possess project management skills, including an ability to evaluate project objectives and scope for feasibility, understanding, scheduling and ensure projects meet budget and plan criteria.

Expert skills in customer relationship management and change management

Expert ability to implement organizational and/or departmental vision and goals that result in achievement

Expert ability to manage multiple projects and/or teams simultaneously

Expert ability to make timely and effective decisions

What you can expect from RGA

Gain valuable knowledge from and experience with diverse, caring colleagues around the world.

Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.

Join the bright and creative minds of RGA, and experience vast, endless career potential.

Compensation Range $107,060.00 - $159,390.00 Annual

Base pay varies depending on job-related knowledge, skills, experience and market location. In addition, RGA provides an annual bonus plan that includes all roles and some positions are eligible for participation in our long-term equity incentive plan. RGA also maintains a full range of health, retirement, and other employee benefits.

RGA is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, age, gender identity or expression, sex, disability, veteran status, religion, national origin, or any other characteristic protected by applicable equal employment opportunity laws.

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