Manager, Enterprise Technical Leads
Datavant, Salt Lake City, UT, United States
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem – including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.
In this role, you will be responsible for developing a high-performing team of Enterprise Technical Leads, while operating as a senior technical leader on high-priority customer work.
Responsibilities
Lead and develop a high-performing team:
Manage, coach, and develop a team of Enterprise Technical Leads, elevating their ability to solve complex problems and operate independently Provide clear performance feedback and career guidance aligned with Technical Solutions expectations Foster a culture of ownership, accountability, and continuous improvement Actively mentor team members by modeling strong technical judgment, customer management, and execution Own high-impact enterprise engagements (player-coach): Directly lead a subset of complex, high‑stakes enterprise customers and implementations. Architect and execute scalable technical solutions and integrations, often spanning multiple systems and stakeholders Serve as the technical escalation point for both your own accounts and your team’s portfolio Balance hands‑on delivery with team leadership, prioritizing where your direct involvement drives the most impact Drive cross‑functional alignment: Partner closely with Strategic Engagement, Product, Engineering, GTM, Science, and Privacy to unblock delivery and align priorities Help your team navigate complexity by providing structure, prioritization, and clear decision frameworks Represent Technical Solutions in cross‑functional discussions, advocating for both customer needs and scalable solutions Scale systems, not just solutions: Identify patterns across both your own work and your team’s work to drive process improvements and repeatable frameworks Balance bespoke solutions with standardization and scalability Contribute to improving internal systems, documentation, and tooling to increase overall team efficiency Drive end‑to‑end technical delivery for large, high‑impact enterprise customers, often spanning multiple systems, stakeholders, and product areas What you will bring to the table
Experience & Technical Expertise:
5–8+ years in a customer‑facing technical role (e.g., solutions engineering, implementations, technical program management, or similar) Proven track record leading complex enterprise implementations or integrations Ability to operate at both P3 (team leadership) and P4 (hands‑on technical leadership) levels simultaneously People Leadership:
1–3+ years of experience managing or mentoring technical, customer‑facing teams Demonstrated ability to develop high‑performing individuals and raise the bar for team performance Comfortable balancing coaching, accountability, and support across a range of experience levels Execution & Judgment:
Strong ability to manage competing priorities across personal accounts and team responsibilities Comfortable navigating ambiguity, escalations, and high‑stakes customer situations Sound judgment in deciding when to go deep vs. delegate Cross‑Functional Leadership:
Experience driving alignment across Product, Engineering, Strategic Engagement, and GTM teams Strong communicator who can translate technical complexity into clear decisions and actions Ability to influence without authority and drive outcomes across diverse stakeholders Customer Orientation:
Proven ability to manage enterprise relationships and escalations with credibility and confidence Deep commitment to delivering exceptional customer outcomes Strong ownership mindset with consistent follow‑through This role is critical to scaling both our people and our delivery capability. As a player‑coach, you directly influence outcomes at two levels: the success of your customers and the growth of your team. If you thrive in environments where you can both lead and build, and enjoy switching between strategy and execution, this role offers the opportunity to have outsized impact. #LI-BC1 We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Review our EEO Commitment Statement https://www.datavant.com/eeo-commitment-statement. Know Your Rights https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal. The estimated total cash compensation range for this role is:
$125,000—$147,000 USD Many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion. This job is not eligible for employment sponsorship. For more information about how we collect and use your data, please review our Privacy Policy https://www.datavant.com/privacy-policy.
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Lead and develop a high-performing team:
Manage, coach, and develop a team of Enterprise Technical Leads, elevating their ability to solve complex problems and operate independently Provide clear performance feedback and career guidance aligned with Technical Solutions expectations Foster a culture of ownership, accountability, and continuous improvement Actively mentor team members by modeling strong technical judgment, customer management, and execution Own high-impact enterprise engagements (player-coach): Directly lead a subset of complex, high‑stakes enterprise customers and implementations. Architect and execute scalable technical solutions and integrations, often spanning multiple systems and stakeholders Serve as the technical escalation point for both your own accounts and your team’s portfolio Balance hands‑on delivery with team leadership, prioritizing where your direct involvement drives the most impact Drive cross‑functional alignment: Partner closely with Strategic Engagement, Product, Engineering, GTM, Science, and Privacy to unblock delivery and align priorities Help your team navigate complexity by providing structure, prioritization, and clear decision frameworks Represent Technical Solutions in cross‑functional discussions, advocating for both customer needs and scalable solutions Scale systems, not just solutions: Identify patterns across both your own work and your team’s work to drive process improvements and repeatable frameworks Balance bespoke solutions with standardization and scalability Contribute to improving internal systems, documentation, and tooling to increase overall team efficiency Drive end‑to‑end technical delivery for large, high‑impact enterprise customers, often spanning multiple systems, stakeholders, and product areas What you will bring to the table
Experience & Technical Expertise:
5–8+ years in a customer‑facing technical role (e.g., solutions engineering, implementations, technical program management, or similar) Proven track record leading complex enterprise implementations or integrations Ability to operate at both P3 (team leadership) and P4 (hands‑on technical leadership) levels simultaneously People Leadership:
1–3+ years of experience managing or mentoring technical, customer‑facing teams Demonstrated ability to develop high‑performing individuals and raise the bar for team performance Comfortable balancing coaching, accountability, and support across a range of experience levels Execution & Judgment:
Strong ability to manage competing priorities across personal accounts and team responsibilities Comfortable navigating ambiguity, escalations, and high‑stakes customer situations Sound judgment in deciding when to go deep vs. delegate Cross‑Functional Leadership:
Experience driving alignment across Product, Engineering, Strategic Engagement, and GTM teams Strong communicator who can translate technical complexity into clear decisions and actions Ability to influence without authority and drive outcomes across diverse stakeholders Customer Orientation:
Proven ability to manage enterprise relationships and escalations with credibility and confidence Deep commitment to delivering exceptional customer outcomes Strong ownership mindset with consistent follow‑through This role is critical to scaling both our people and our delivery capability. As a player‑coach, you directly influence outcomes at two levels: the success of your customers and the growth of your team. If you thrive in environments where you can both lead and build, and enjoy switching between strategy and execution, this role offers the opportunity to have outsized impact. #LI-BC1 We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Review our EEO Commitment Statement https://www.datavant.com/eeo-commitment-statement. Know Your Rights https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal. The estimated total cash compensation range for this role is:
$125,000—$147,000 USD Many of our clients require post‑offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID‑19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case‑by‑case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy‑related medical conditions, and/or religion. This job is not eligible for employment sponsorship. For more information about how we collect and use your data, please review our Privacy Policy https://www.datavant.com/privacy-policy.
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