In-Room Dining Order Taker - Waldorf Astoria Park City
Hilton Worldwide, Inc., Park City, UT, United States
In‑Room Dining Order Taker – Waldorf Astoria Park City
Job Number: HOT0CI74
Work Location: Waldorf Astoria Park City, 2100 Frostwood Blvd, Park City 84098
Classification: Full‑Time
Shift: Various – must be available weekdays, weekends, and holidays.
Responsibilities
Answer Room Service telephones and respond to guest requests in a timely, friendly, and efficient manner.
Maintain knowledge of the menu, including promotions, specials, and preparation details.
Upsell food and beverage items such as sides, desserts, beverages, and promotion items.
Take guest food and beverage orders and input them into the point‑of‑sale system.
Reconcile checks upon delivery of orders, including verifying totals, gratuity disbursement, and managing the cash drawer and house bank as per accounting guidelines.
Qualifications & Attributes
Demonstrated hospitality, integrity, leadership, teamwork, ownership, and urgency.
Attributes: Quality, productivity, customer focus.
Benefits
Access to pay when needed through DailyPay.
Medical insurance coverage for you and your family.
Mental health resources.
Best‑in‑class paid time off (PTO).
Go Hilton travel discount program.
Supportive parental leave.
Matching 401(k).
Employee stock purchase program (ESPP) at a 15% discount.
Debt‑free education – access to various credentials.
Career growth and development.
Team member resource groups.
Recognition and rewards programs.
* Available benefits may vary depending on property‑specific terms and conditions of employment.
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Work Location: Waldorf Astoria Park City, 2100 Frostwood Blvd, Park City 84098
Classification: Full‑Time
Shift: Various – must be available weekdays, weekends, and holidays.
Responsibilities
Answer Room Service telephones and respond to guest requests in a timely, friendly, and efficient manner.
Maintain knowledge of the menu, including promotions, specials, and preparation details.
Upsell food and beverage items such as sides, desserts, beverages, and promotion items.
Take guest food and beverage orders and input them into the point‑of‑sale system.
Reconcile checks upon delivery of orders, including verifying totals, gratuity disbursement, and managing the cash drawer and house bank as per accounting guidelines.
Qualifications & Attributes
Demonstrated hospitality, integrity, leadership, teamwork, ownership, and urgency.
Attributes: Quality, productivity, customer focus.
Benefits
Access to pay when needed through DailyPay.
Medical insurance coverage for you and your family.
Mental health resources.
Best‑in‑class paid time off (PTO).
Go Hilton travel discount program.
Supportive parental leave.
Matching 401(k).
Employee stock purchase program (ESPP) at a 15% discount.
Debt‑free education – access to various credentials.
Career growth and development.
Team member resource groups.
Recognition and rewards programs.
* Available benefits may vary depending on property‑specific terms and conditions of employment.
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