
Marketing Manager
Grand America Hotels & Resorts, Salt Lake City, UT, United States
Job Title: Marketing Manager, Grand America & Little America SLC
Location: Grand America Hotel, Salt Lake City, UT 84111
Department: Marketing
SUMMARY:
The Marketing Manager is a property-based role located in Salt Lake City, responsible for bringing brand strategy to life across Grand America Hotel and Little America Salt Lake City. Reporting directly to the Director of Hotel Marketing within the GAHR Salt Lake City office, this role serves as the on-site marketing lead for both properties. As the on-site marketing lead, this individual is embedded within the day-to-day operations of both hotels, serving as the primary marketing resource on the ground. The role works closely with the marketing team in Salt Lake City to execute content strategies, manage social channels, and keep both flagship properties moving forward. The ideal candidate is a self-starter with 3+ years of marketing experience, a strong portfolio of content and social media work, and the ability to manage competing priorities across two high-profile properties.
KEY RELATIONSHIPS:
Reports directly to the Director of Hotels
Dotted-line reporting structure to General Managers of Grand America Hotel and Little America Salt Lake City
Partners closely with the portfolio Communications Manager in Salt Lake City on content strategy and execution
Collaborates with the GAHR Marketing team on creative requests, campaigns, and reporting
Serves as the primary on-property marketing liaison for all hotel departments at both properties
PRIMARY RESPONSIBILITIES:
Content & Social Media
Execute organic content strategy across both properties, aligned to brand standards
Produce high-quality video and photography for social media
Manage all hotel social media channels for both properties including community management, response, and engagement
Own the hotel influencer program across the portfolio from start to finish, including identifying, vetting, coordinating visits, and tracking performance, managing all aspects independently
Property Presence & Execution
Be present and active across both properties, building strong relationships with department heads, and operational teams
Stay closely connected to each property's operational calendar, proactively identifying content opportunities including seasonal offerings, new menu items, and property events
Produce and distribute on-property collateral including signage, menus, posters, and promotional materials aligned to brand standards across both properties
Serve as the on-property creative resource for departmental marketing requests
Support F&B and property teams with event marketing, promotional content, collateral, and social coverage
Influencer & Media
Lead all influencer and journalist FAM visits, serving as the primary on-site coordinator and host
Partner with director and comms manager to implement a structured influencer audit process, evaluating audience alignment, engagement quality, and reach to ensure every partnership is purposeful and measurable
Coordinate journalist and media visits in partnership with the GAHR Communications Manager and PR agency
Assist with reputation management across all review platforms for three properties with timely, brand-appropriate responses
Facilitate and maintain accuracy of hotel website content and digital media library in partnership with the marketing team
Reporting & PR
Plan and lead execution of on-property photo and video shoots with internal teams and third-party vendors
Deliver regular reporting on social media, influencer performance, and content to the GAHR marketing team
Support PR needs as directed by GAHR Marketing, the Communications Manager, and PR agency
Events & Activations
Partner with hotel departments to concept, plan, and execute on-property events and promotions
Own the marketing and execution of at least two revenue-generating events in the first year
Coordinate event logistics, collateral, and promotional content in partnership with relevant departments
REQUIREMENTS:
Bachelor's degree or equivalent in Marketing, Communications, Hospitality, or related field
3+ years of marketing experience; hospitality or tourism experience strongly preferred
Demonstrated portfolio of visual content, photography and video for social media required
Proficiency in social media platforms and scheduling tools (Later, Sprout Social, or similar)
Working knowledge of Canva, Asana, or comparable creative and project management tools
Familiarity with CMS platforms and Microsoft Office Suite
Comfortable collaborating across distributed teams using tools such as Microsoft Teams
Ability to travel to Salt Lake City on a quarterly basis for team alignment and planning sessions
COMPETENCIES:
Self-starter who operates with initiative, ownership, and minimal day-to-day direction
Strong communicator who is equally comfortable working with on-property teams and partners in Salt Lake City
Creative storyteller with strong written and verbal communication skills
Highly organized, able to manage multiple concurrent projects across departments
Comfortable with a dual reporting structure and proactive in keeping both lines of leadership informed
Collaborative cross-functional partner focused on accountability and continuous improvement
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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