Branch Services and Marketing Technology Specialist
Howard Hanna Real Estate Services, Brevard, NC, United States
Join Our Team at Howard Hanna Beverly-Hanks!
Position: Branch Services and Marketing Technology Specialist
Location: Brevard, NC
Job Type: Full-Time / Hourly
Are you organized, tech-savvy, an administrative professional, and passionate about helping others succeed? Howard Hanna Beverly-Hanks is seeking a Branch Services and Marketing Technology Specialist to join our Brevard office!
Agent and Branch Support
Process paperwork for agent onboarding, departures, and transfers
Assist agents with their paperwork review and completion when onboarding
Manage all affiliation paperwork
Connect agents with various systems and support teams, including MTS, Mortgage LOs, and Insurance agents.
Manage branch supplies, equipment, and workspaces
Maintain office calendars and manage floor duty schedules
Assist with outgoing/incoming mail and phone call transfers
Oversee office purchasing, including office supplies, copier toner, yard signs/sign riders, and directional signs.
Coordinate branch logistics, including building maintenance and equipment.
Handle shredding services, tech support tickets, and office equipment troubleshooting- assisting the IT department as needed.
Ensure proper functioning of the office TV and bulletin boards
Assist agents with transaction support, including earnest money and commission check deposits
Provide troubleshooting support for agent tech needs (copiers, computers, phones)
Manage lockbox check-in/check-out and troubleshoot ordering issues
Process earnest money and commission check deposits
Branch Leader Support at the Branch Leader’s direction
Assist in recruiting packages, managing branch social media posts, and organizing events
Coordinate property tours, anniversaries, and monthly recognitions
Maintain branch calendars and facilitate agent enrollment paperwork
Organize and schedule agent one-on-ones and professional development activities
Provide general administrative support to Branch Leaders
Facilitate agent training, webinars, and Lunch & Learns
Collect Essential Services referrals and manage communication with Essential Services partners
Train agents (individually and in groups) on HHBH’s Business Generation tools:
MoxiWorks (Engage, Present, Promote, Insights)
RealScout, Spacio, Percy, Adwerx, Boost, Quantum Digital
H-Suite, SkySlope, Testimonial Tree, Agent Website Tools
Google Suite (Docs, Sheets, Slides, Drive, Gmail)
Promote and assist with brand marketing campaigns and tools
Monitor adoption of tools and usage dashboards; follow up with agents as needed
Respond to help desk inquiries related to technology and marketing
This job description is an overview of the scope of responsibilities and is not an exhaustive list of job tasks and expectations. As our operational initiatives evolve, the duties of this position may change.
Qualifications
Associate's degree or 3-5 years of branch operations preferred
Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents, and staff in person and in writing.
Proficiency in Google Business Suite and other office technologies.
Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff, both in person and in writing.
Proficiency in managing social media platforms, including Facebook and Instagram.
High organizational skills in managing multiple projects simultaneously.
Ability to work independently without regular direct supervision.
Ability to adjust direction when the situation warrants.
Benefits
The comprehensive benefits package includes Medical, Dental, and Vision insurance, a 401(k) plan, a Health Savings Account, Long-term and Short-term disability plans, paid time off (PTO), Holidays, and more.
Equal Employment Opportunity
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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Position: Branch Services and Marketing Technology Specialist
Location: Brevard, NC
Job Type: Full-Time / Hourly
Are you organized, tech-savvy, an administrative professional, and passionate about helping others succeed? Howard Hanna Beverly-Hanks is seeking a Branch Services and Marketing Technology Specialist to join our Brevard office!
Agent and Branch Support
Process paperwork for agent onboarding, departures, and transfers
Assist agents with their paperwork review and completion when onboarding
Manage all affiliation paperwork
Connect agents with various systems and support teams, including MTS, Mortgage LOs, and Insurance agents.
Manage branch supplies, equipment, and workspaces
Maintain office calendars and manage floor duty schedules
Assist with outgoing/incoming mail and phone call transfers
Oversee office purchasing, including office supplies, copier toner, yard signs/sign riders, and directional signs.
Coordinate branch logistics, including building maintenance and equipment.
Handle shredding services, tech support tickets, and office equipment troubleshooting- assisting the IT department as needed.
Ensure proper functioning of the office TV and bulletin boards
Assist agents with transaction support, including earnest money and commission check deposits
Provide troubleshooting support for agent tech needs (copiers, computers, phones)
Manage lockbox check-in/check-out and troubleshoot ordering issues
Process earnest money and commission check deposits
Branch Leader Support at the Branch Leader’s direction
Assist in recruiting packages, managing branch social media posts, and organizing events
Coordinate property tours, anniversaries, and monthly recognitions
Maintain branch calendars and facilitate agent enrollment paperwork
Organize and schedule agent one-on-ones and professional development activities
Provide general administrative support to Branch Leaders
Facilitate agent training, webinars, and Lunch & Learns
Collect Essential Services referrals and manage communication with Essential Services partners
Train agents (individually and in groups) on HHBH’s Business Generation tools:
MoxiWorks (Engage, Present, Promote, Insights)
RealScout, Spacio, Percy, Adwerx, Boost, Quantum Digital
H-Suite, SkySlope, Testimonial Tree, Agent Website Tools
Google Suite (Docs, Sheets, Slides, Drive, Gmail)
Promote and assist with brand marketing campaigns and tools
Monitor adoption of tools and usage dashboards; follow up with agents as needed
Respond to help desk inquiries related to technology and marketing
This job description is an overview of the scope of responsibilities and is not an exhaustive list of job tasks and expectations. As our operational initiatives evolve, the duties of this position may change.
Qualifications
Associate's degree or 3-5 years of branch operations preferred
Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents, and staff in person and in writing.
Proficiency in Google Business Suite and other office technologies.
Ability to communicate in a clear, concise, and professional manner with all levels of management, agents, and staff, both in person and in writing.
Proficiency in managing social media platforms, including Facebook and Instagram.
High organizational skills in managing multiple projects simultaneously.
Ability to work independently without regular direct supervision.
Ability to adjust direction when the situation warrants.
Benefits
The comprehensive benefits package includes Medical, Dental, and Vision insurance, a 401(k) plan, a Health Savings Account, Long-term and Short-term disability plans, paid time off (PTO), Holidays, and more.
Equal Employment Opportunity
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
#J-18808-Ljbffr