Associate Director, Technology Solutions

Job Description

BenTech Partnership team is responsible for the BenTech partnership strategy at Sun Life. This role supports the distribution organization in pre‑sale technology solutioning of prospective group benefit clients and renewals of existing clients. A key focus is working with Employee Benefit Reps and broker partners to determine the right client fit for connectivity, insurance products and platforms, demonstrating our capabilities, and working with select brokers technology teams to promote Sun Life Benefit Technology.

How you will contribute

• Provide in depth technical and operational expertise of benefits technology platform
• Advise, guide, and support Sun Life’s EBRs & Client Managers to enable the sale of digital as a product
• Support the roll‑out of new benefits technology programs and relationship
• Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies
• Promote Sun Life’s capabilities and positioning of our BenTech value proposition
• Maintain awareness of competitive issues, trends, and opportunities in the marketplace
• Identify training opportunities and provide input into the development of training programs
• Act as a liaison with all internal Sun Life departments (Product, Distribution, Underwriting, Customer Service Delivery, Marketing, & Training) to ensure end‑to‑end process success, provide subject‑matter expertise, and develop recommendations to improve integrated service models with third‑party benefits technology

What you will bring with you

• Relationship management skills: demonstrated ability to build and foster productive and healthy relationships with digital platform partners and internal sales and home office partners
• Drive, self‑motivation, consultative nature and great problem‑solving skills
• Knowledge of the Group Benefits Insurtech marketplace, emerging trends and client needs
• Develop and maintain excellent working relationships with internal departments to oversee partnership operational connections
• Ability to work with a diverse range of people
• Experience in Group Benefit and Absence products preferred
• Excellent oral and written communication and presentation skills
• Excellent storytelling skills to share the digital strategy with stakeholders and senior leadership team
• Bachelor’s degree required
• Minimum of 7+ years of experience in the Insurtech space at a carrier, broker, or platform
• Collaborative and comfortable navigating in cross‑functional organizations with matrixed accountabilities

Compensation & Benefits

At our company, we are committed to pay transparency and equity. The salary range for this role is competitive nationwide, and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills, qualifications, experience, education, and geographic location. In addition to your base salary, this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. National Average Salary Range: $116,500 – $174,800.

Benefits include generous vacation and sick time, market‑leading paid family, parental and adoption leave, medical coverage, company‑paid life and AD&D insurance, disability programs, partially paid sabbatical program, 401(k) employer match, stock purchase options and an employer‑funded retirement account. A flexible, inclusive and collaborative work environment supports career growth.

Equal Employment Opportunity & Accommodations

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We will make reasonable accommodations to the known physical or mental limitations of otherwise‑qualified individuals with disabilities or special disabled veterans, unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including applicable fair chance ordinances.

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