Intake Specialist
Community and Family Resources, Iowa City, IA, United States
Are you someone who is friendly, organized, and thrives in a fast-paced environment? If so, we may have a great opportunity for you! At Community and Family Resources, we serve clients seeking treatment for a variety of behavioral health concerns. Our front desk staff are the first smiling faces our clients see, and they have a direct impact on the client experience from the moment someone walks through the door.
We are currently seeking an Intake Specialist in our Iowa City location. The person in this role is responsible for administrative tasks including greeting and checking in clients, answering phones, data entry, and more. You will also be in charge of gathering client financial information to ensure we have all pertinent information on file. If you are looking for a role that keeps you busy and has a variety of duties, we encourage you to apply!
Key Duties and Responsibilities
Conduct a brief client interview at first appointment to collect all required client information
Complete paperwork including release forms, fee agreements, billing arrangements
Verify insurance eligibility including benefits coverage and effective dates
Greet visitors and direct to appropriate location
Provide customer service by answering client inquiries and providing direction as needed
Associates degree or demonstrated equivalent experience required
Education/Experience
Associates degree or demonstrated equivalent experience required
Schedule
Type: Full-Time
Hours:
Mon 8:45a-5:15p
Tues 9:45a-6:15p
Wed 8:45a-5:15p
Thurs 9:45a-6:15p
Fri 8:00a-4:30p
Benefits
Health insurance
Dental insurance
Vision insurance
IPERS retirement benefit
Optional 401K
Employee Assistance Program
Generous PTO (20 days accrued in your first year)
9 paid holidays
Paid trainings and CEU opportunities
Public Student Loan Forgiveness employer
Tuition reimbursement
Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!
Application Process
Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.
Equal Opportunity Employer
Community and Family Resources is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
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We are currently seeking an Intake Specialist in our Iowa City location. The person in this role is responsible for administrative tasks including greeting and checking in clients, answering phones, data entry, and more. You will also be in charge of gathering client financial information to ensure we have all pertinent information on file. If you are looking for a role that keeps you busy and has a variety of duties, we encourage you to apply!
Key Duties and Responsibilities
Conduct a brief client interview at first appointment to collect all required client information
Complete paperwork including release forms, fee agreements, billing arrangements
Verify insurance eligibility including benefits coverage and effective dates
Greet visitors and direct to appropriate location
Provide customer service by answering client inquiries and providing direction as needed
Associates degree or demonstrated equivalent experience required
Education/Experience
Associates degree or demonstrated equivalent experience required
Schedule
Type: Full-Time
Hours:
Mon 8:45a-5:15p
Tues 9:45a-6:15p
Wed 8:45a-5:15p
Thurs 9:45a-6:15p
Fri 8:00a-4:30p
Benefits
Health insurance
Dental insurance
Vision insurance
IPERS retirement benefit
Optional 401K
Employee Assistance Program
Generous PTO (20 days accrued in your first year)
9 paid holidays
Paid trainings and CEU opportunities
Public Student Loan Forgiveness employer
Tuition reimbursement
Various discounts including tuition fees at partner schools, travel, cell phone plans, and more!
Application Process
Candidates interested in applying should submit an application and resume. Candidates will be required to complete a background check, drug screen, and TB test prior to starting employment.
Equal Opportunity Employer
Community and Family Resources is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities.
#J-18808-Ljbffr