Customer Service Representative
(EDO) Entertainment Data Oracle, Inc., Indianapolis, IN, United States
What You’ll Be Doing:
You'll be the voice of Garage Door Doctor—supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back.
Deliver top‑note service with a positive, empathetic, and professional approach.
Handle a high volume of calls with confidence and efficiency.
Work across multiple channels (email, chat, phone) to solve problems and provide updates.
Think on your feet, research solutions, and provide helpful, friendly responses.
Keep accurate records of customer interactions and transactions.
Recognize opportunities to recommend additional services that benefit the customer.
Work closely with technicians and team members to ensure seamless service.
Learn our services inside and out—becoming a go-to expert.
What We’re Looking For: 1+ year in a customer service role (bonus points if it’s in home services or tech).
Excellent communication and active listening skills.
Strong organization, time‑management, and multitasking abilities.
Friendly, adaptable, and calm under pressure.
Familiarity with ServiceTitan is a big plus (but not required—we’ll train you).
A team player who’s excited about growth and making a real impact.
High school diploma or equivalent.
Why You’ll Love It Here: Team‑first culture where your contributions matter.
Opportunities for advancement—we love to promote from within!
Respect, recognition, and rewards for hard work and dedication.
Hands‑on training and mentorship to help you shine.
A chance to build a career with a growing, respected local company.
This position is based in our Indianapolis, IN office—where great things are happening every day.
Benefits:
Health, Vision, Dental, PTO, Holidays, 401k and matching
Employee Discount
Employee Referral
We invest heavily in training and developing our people to position for continued success.
Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles.
EEO Statement: Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Door Doctor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre‑employment Background and Drug Screening, as well as a Motor Vehicle Record Check.
Pay Range: $15 - $18 USD.
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Deliver top‑note service with a positive, empathetic, and professional approach.
Handle a high volume of calls with confidence and efficiency.
Work across multiple channels (email, chat, phone) to solve problems and provide updates.
Think on your feet, research solutions, and provide helpful, friendly responses.
Keep accurate records of customer interactions and transactions.
Recognize opportunities to recommend additional services that benefit the customer.
Work closely with technicians and team members to ensure seamless service.
Learn our services inside and out—becoming a go-to expert.
What We’re Looking For: 1+ year in a customer service role (bonus points if it’s in home services or tech).
Excellent communication and active listening skills.
Strong organization, time‑management, and multitasking abilities.
Friendly, adaptable, and calm under pressure.
Familiarity with ServiceTitan is a big plus (but not required—we’ll train you).
A team player who’s excited about growth and making a real impact.
High school diploma or equivalent.
Why You’ll Love It Here: Team‑first culture where your contributions matter.
Opportunities for advancement—we love to promote from within!
Respect, recognition, and rewards for hard work and dedication.
Hands‑on training and mentorship to help you shine.
A chance to build a career with a growing, respected local company.
This position is based in our Indianapolis, IN office—where great things are happening every day.
Benefits:
Health, Vision, Dental, PTO, Holidays, 401k and matching
Employee Discount
Employee Referral
We invest heavily in training and developing our people to position for continued success.
Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles.
EEO Statement: Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Garage Door Doctor may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre‑employment Background and Drug Screening, as well as a Motor Vehicle Record Check.
Pay Range: $15 - $18 USD.
#J-18808-Ljbffr