Remote Call Center Agent
Jerry, Nashville, TN, United States
Call Center Agent
We are looking for a Call Center Agent to join our growing team. In this role, you will help existing customers make changes to their current insurance policies from one of Jerry’s 55+ insurance carrier partners, process service requests, and answer policy‑related questions.
How You Will Make An Impact
Respond to inbound calls from existing customers.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents.
Help customers with questions about existing policies, coverages, benefits, or changes.
Actively find solutions to retain policyholders at risk of cancellation.
Who You Are
You can multitask and manage multiple competing priorities.
You are passionate about helping others.
Has 2+ years of experience working in a call center environment.
Compensation And Perks
Hourly wage: $19.00 - $21.00.
We will pay for your P&C license (expected within 60 days after starting).
Medical, dental, vision insurance, 401(k) match.
Ability to work remotely (we provide equipment).
Ongoing training and mentorship from leadership.
Access to a portfolio of over 55 carriers.
This role includes flexible scheduling options: a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
Equal Employment Opportunity
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact recruiting@jerry.ai.
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We are looking for a Call Center Agent to join our growing team. In this role, you will help existing customers make changes to their current insurance policies from one of Jerry’s 55+ insurance carrier partners, process service requests, and answer policy‑related questions.
How You Will Make An Impact
Respond to inbound calls from existing customers.
Process service requests such as adding/removing vehicles and drivers, adding lienholder information, and sending policy documents.
Help customers with questions about existing policies, coverages, benefits, or changes.
Actively find solutions to retain policyholders at risk of cancellation.
Who You Are
You can multitask and manage multiple competing priorities.
You are passionate about helping others.
Has 2+ years of experience working in a call center environment.
Compensation And Perks
Hourly wage: $19.00 - $21.00.
We will pay for your P&C license (expected within 60 days after starting).
Medical, dental, vision insurance, 401(k) match.
Ability to work remotely (we provide equipment).
Ongoing training and mentorship from leadership.
Access to a portfolio of over 55 carriers.
This role includes flexible scheduling options: a 5-day, 8-hour schedule or a 4-day, 10-hour workweek.
Equal Employment Opportunity
Jerry.ai is proud to be an Equal Employment Opportunity employer. We prohibit discrimination based on race, religion, color, national origin, sex, pregnancy, reproductive health decisions or related medical conditions, sexual orientation, gender identity, gender expression, age, veteran status, disability, genetic information, or other characteristics protected by applicable local, state or federal laws. We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or an accommodation due to a disability, please contact recruiting@jerry.ai.
#J-18808-Ljbffr