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Senior Vice President, Head of Performance Architecture & Intelligence New York,

BNY Mellon Capital Markets, LLC, New York, NY, United States


## Senior Vice President, Head of Performance Architecture & IntelligenceNew York, NY, United StatesWe’re seeking a future team member for the role of Senior Vice President, Head of Performance Architecture & Intelligence to join our People Team. This role is located in New York, NY.In this role, you’ll make an impact in the following ways:* **Performance System Architecture**

+ Design and continuously evolve the organization’s performance management and feedback ecosystems (including 360 processes)

+ Translate enterprise strategy into performance frameworks, behaviors, and measurement models

+ Ensure performance systems remain relevant in a rapidly changing, AI-augmented workforce* **Performance Intelligence & Insights**

+ Define and operationalize what “high performance” means across roles, teams, and functions

+ Leverage data, analytics, and emerging AI capabilities to generate actionable insights on performance trends

+ Partner with product and data teams to enhance performance-related tools and decision support* **Experience & Behavior Design**

+ Shape manager and employee experiences that drive meaningful, high-quality performance conversations

+ Design interventions that improve feedback quality, goal alignment, and accountability

+ Move from process compliance → behavior change and performance outcomes* **Product & Technology Partnership**

+ Collaborate with People tech and product teams on system design, implementation, and optimization

+ Influence roadmap decisions for performance-related platforms and tools

+ Ensure seamless integration between performance systems and broader talent ecosystems* **Change & Adoption Strategy**

+ Lead communication strategies and executive/manager enablement for performance-related initiatives

+ Drive adoption through clear narratives, capability building, and behavioral nudges

+ Anticipate future shifts in work (AI, automation, new role structures) and evolve performance approaches accordinglyTo be successful in this role, we’re seeking the following:* 8+ years of total work experience and a Bachelor’s degree in organization development, industrial/organizational psychology, human resources, business, or related field (or equivalent experience); advanced degree preferred (e.g., MS I/O Psychology, MBA, MA OD).* Demonstrated expertise in performance management framework design, calibration, program assessment, delivery methodologies, and technology enablement.* Proven experience translating analytics into action across talent decisions, succession, and rewards.* Familiarity with regulatory considerations and compliance requirements across global jurisdictions.* Bias to action, extremely high attention to detail, ability to work in a highly matrixed organization
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