Help Desk Analyst
Generis Tek Inc, Hartford, CT, United States
Please Contact To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist
Bhupendra Chopade
at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937 .
We have Contract Role
Help Desk Analyst
for our client at
Hartford , CT.
Please let me know if you or any of your friends would be interested in this position.
Position Details : Help Desk Analyst - Hartford , CT Location : Hartford , CT 06106 Project Duration : 12+ Months contract Pay Rate : $23 to $25 an hour on W2
Position Role And Deliverables
We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be able to review forms for completeness and assist customers with properly completing the forms. They will follow agency procedures for creating and modifying user accounts on various agency systems. Some interaction with other state agencies will be required to complete the required processing
Required Skills And Experience A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills
It's highly desirable that the candidate also have: 1. Experience with computer system and user administration. 2. Technical familiarity with MS Active Directory. 3. Experience with Windows 10,11 4. Experience with Office 365 5. Experience with Device Management, Device Imaging, Device Troubleshooting
Please Contact To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist
Bhupendra Chopade
at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937 .
About Generis Tek : Generis Tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients' specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.
Bhupendra Chopade
at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937 .
We have Contract Role
Help Desk Analyst
for our client at
Hartford , CT.
Please let me know if you or any of your friends would be interested in this position.
Position Details : Help Desk Analyst - Hartford , CT Location : Hartford , CT 06106 Project Duration : 12+ Months contract Pay Rate : $23 to $25 an hour on W2
Position Role And Deliverables
We currently need a Help Desk Technician to provide level one technical support and to process agency user forms for user moves, adds and changes. The home location will be the central office in Hartford. Attention to detail and maintaining a customer focus is essential. The Technician will need to provide responsive support to agency end users and escalate as necessary. The incumbent will need to be able to review forms for completeness and assist customers with properly completing the forms. They will follow agency procedures for creating and modifying user accounts on various agency systems. Some interaction with other state agencies will be required to complete the required processing
Required Skills And Experience A minimum of one (1) year of prior experience demonstrating the following knowledge and skills: 1. PC Hardware and software installation 2. End user support - face to face and via telephone 3. Excellent customer service skills
It's highly desirable that the candidate also have: 1. Experience with computer system and user administration. 2. Technical familiarity with MS Active Directory. 3. Experience with Windows 10,11 4. Experience with Office 365 5. Experience with Device Management, Device Imaging, Device Troubleshooting
Please Contact To discuss this amazing opportunity, reach out to our Talent Acquisition Specialist
Bhupendra Chopade
at email address Bhupendra.Chopade@generistek.com can be reached on # 630-576-1937 .
About Generis Tek : Generis Tek is a boutique it/professional staffing based in Chicago land. We offer both contingent labor & permanent placement services to several fortune 500 clients nationwide. Our philosophy is based on delivering long-term value and build lasting relationships with our clients, consultants and employees. Our fundamental success lies in understanding our clients' specific needs and working very closely with our consultants to create a right fit for both sides. We aspire to be our client has most trusted business partner.