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Marketing Operations Lead

InfoTrack, San Francisco, CA, United States


About One Legal, an InfoTrack Company One Legal, a division of InfoTrack, is a one-stop online solution for legal professionals to file court documents in every California court, manage service of process nationwide, and more. A leader in innovative technology solutions for legal professionals for more than 30 years, One Legal continues to be among the most respected in the industry.

As a highly ambitious company, we know that our people are critical to our success. That's why we're passionate about fostering a high-performance culture built on professional development, open communication, and transparent leadership. If you're dedicated, and eager to help build a market-leading solution that makes a difference in the lives of our clients, we'd love for you to join us.

About the role As the Marketing Operations Lead, you will power the engine behind One Legal’s marketing performance.

You will own the systems, tools, and processes that bring campaigns to life, including email automation, campaign execution, marketing technology, and analytics. Your focus will be on ensuring everything is measurable, optimized, and continuously improving.

Working closely with the broader marketing team, you will streamline operations, support high impact initiatives, and help drive growth. This includes managing marketing platforms, coordinating external vendors, supporting website and content operations, and turning data into actionable insights that improve conversion and performance.

This is a hands on role that blends strategy with execution. You will play a key role in shaping how marketing operates and scales, building the infrastructure behind the scenes while keeping campaigns running smoothly day to day.

This is a hybrid position, based 3 days per week out of our office in downtown San Francisco.

Responsibilities

Own email automation, campaign operations, marketing technology, and analytics to support marketing initiatives

Ensure all marketing efforts are measurable, optimized, and continuously improving

Streamline marketing team operations to support initiatives that drive growth, enhance brand presence, and improve conversion metrics

Manage campaign execution from setup through launch, ensuring accuracy and effectiveness

Coordinate external vendors to support marketing initiatives and campaign execution

Oversee marketing platforms and tools to ensure they are effectively supporting team needs

Support website and content operations to ensure alignment with marketing campaigns and initiatives

Build and maintain the systems, processes, and performance infrastructure that power marketing efforts

Balance strategic ownership of marketing operations with day to day execution to keep campaigns running effectively

Qualifications

3 + years of experience in marketing operations or a related field

Experience working in a business to business marketing environment preferred

Experience with marketing automation platforms such as Pardot or HubSpot

Strong analytical skills with the ability to use data to inform decisions and improve performance

Experience managing marketing campaigns and coordinating cross functional stakeholders and external vendors

Experience with website management platforms such as WordPress

Understanding of search engine optimization principles and best practices

Strong attention to detail and ability to manage multiple priorities in a fast paced environment

Curiosity and interest in using data to understand customer behavior and improve outcomes

Compensation The anticipated base salary range for this role is $82,320 to $138,000. Actual compensation will be determined based on a variety of factors, including skills, experience, and education.

What Sets One Legal, an InfoTrack Company apart At One Legal, we’re committed to a workplace where everyone feels comfortable doing their best work and having fun! We also believe in a work/life balance that fulfills you while you’re here and supports you when you’re not. We built our benefits package to prove that we’re committed to you having everything you need.

Our benefits guide, located here, illustrates what we offer full-time employees and a sneak preview is below:

401(k) Match

Medical, Dental, & Vision Insurance- 85% of employee premiums are covered by InfoTrack, and 70% for your family premiums

Employer-funded Short/Long-Term Disability, Life, and Accidental Death & Dismemberment (AD&D) Insurance

20 Days of Paid Time Off (PTO)

11 Paid Holidays

Be Me Time off for mental health, re-charging, volunteering

Matching Gift Program

Monthly Internet Stipend for Remote Employees

Our Commitment We believe that the key to our success is you. Your unique background, life experience, knowledge, self-expression, and talent make you uniquely you. Who you are, what you have experienced, and how you think inspires us to be innovative and bold.

InfoTrack is an equal opportunity employer. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, ancestry, sex, gender identity and expression, national origin, citizenship, marital status, age, languages spoken, veteran status, color, religion, disability, sexual orientation, and beliefs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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