In-Room Dining Server
HSH Group / The Peninsula Hong Kong, Chicago, IL, United States
Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking a full-time Server to join our In‑Room Dining team to achieve the company's objectives and create a memorable guest experience.
Key Accountabilities
Responsible for all activities related to service of In‑Room Dining, including but not limited to preparation tasks, training, and performing service as per standards set by the hotel. Perform friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Perform pre‑service and after‑service procedures as per standard. Understand and accurately follow the standards of sequence of service. Ensure consistency of the correct service techniques for all phone etiquette. Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service and explain all items on the menu. General Requirements
Must have at least 2 years F&B experience in an upscale establishment. Good knowledge of food and general knowledge of beverages, including wines and cocktails. Ability to multi‑task. Impeccable grooming and excellent presentation. Good physical strength and stamina – ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry, and balance up to 25 lbs. Benefits We Offer
10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% discount on spa services 25% discount on spa retail 80% company‑paid medical, dental and vision coverage Complimentary long‑term disability Complimentary life insurance Retirement plan with 5% company match The hourly rate for this role is $14.33 per hour plus tips. Candidates must have work authorization in the United States.
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Responsible for all activities related to service of In‑Room Dining, including but not limited to preparation tasks, training, and performing service as per standards set by the hotel. Perform friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Perform pre‑service and after‑service procedures as per standard. Understand and accurately follow the standards of sequence of service. Ensure consistency of the correct service techniques for all phone etiquette. Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service and explain all items on the menu. General Requirements
Must have at least 2 years F&B experience in an upscale establishment. Good knowledge of food and general knowledge of beverages, including wines and cocktails. Ability to multi‑task. Impeccable grooming and excellent presentation. Good physical strength and stamina – ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry, and balance up to 25 lbs. Benefits We Offer
10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% discount on spa services 25% discount on spa retail 80% company‑paid medical, dental and vision coverage Complimentary long‑term disability Complimentary life insurance Retirement plan with 5% company match The hourly rate for this role is $14.33 per hour plus tips. Candidates must have work authorization in the United States.
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