Special Exhibits Engagement Specialist
State of Indiana, Indianapolis, IN, United States
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About the Indiana State Museum and Historic Sites The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to serve as a catalyst for information lifelong learning that connects the stories of real people, places, and things. Our values are Inclusion, Integrity, Stewardship, and Transparency. First among our strategic priorities is to engage and serve an expanded and diverse audience through transformative experiences: Collections. Exhibits. Programs.
Role Overview The Indiana State Museum is seeking candidates for the intermittent Special Exhibits Engagement Specialist. This position will facilitate activities and greet visitors in highly interactive experiences geared for multiple ages and learning styles. The Engagement Specialist is part of the Engagement team and provides high quality customer service through interactive experiences for children, families, and adults in the exhibit. The incumbent performs daily engagement interactions, activities, and storytelling as well as exhibit safety and maintenance.
This is a temporary position from May to October 2026.
Schedule You will work up to 37.5 hours per week.
Typical schedule is between the hours of 9:30AM – 5:30PM. The museum is open Wednesday to Sunday 10am-5:00pm; some early and late hours required. Weekends required.
Salary Statement The salary for this position traditionally starts at $16.73/hr but may be commensurate with education or work experience.
A Day in the Life Museum operations:
Prepare exhibit spaces daily for visitors, maintains a safe and inviting atmosphere and completes daily checklists and reports all maintenance and safety concerns. Communicate visitor issues and concerns to security and other staff as appropriate. Support Visitor Services in providing a welcoming and engaging environment for all museum visitors. Manage customer complaints, incidents, and accidents quickly and professionally. Respond to emergency situations to ensure safety of museum visitors. Clean and sanitize exhibit and public spaces daily.
Visitor Engagement:
Enhance the visitor experience in scheduled special exhibitions with friendly interaction, assisting with visitor questions and concerns, and remaining visible and approachable. Maintain general knowledge of exhibit content and in-depth knowledge of exhibit interactives and daily engagement programs. Implement scheduled and spontaneous activities and programs within the exhibit for diverse audiences including children, families, and adults. Collect visitor feedback on experiences and programs. Work with and assist museum volunteers as needed.
The job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may be changed or assigned at any time
What You'll Need for Success High School diploma or equivalent. Background in education, theater, and/or customer service preferred. Must be able to work 3 or more days during the week. Experience working with children and families in an informal and/or formal environment. Experience with hands‑on, interactive program development and facilitation. Must be comfortable working independently and demonstrate initiative. Strong presentation, communication and customer service skills and collaborative work ethic. Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana The State of Indiana offers a comprehensive benefit package for full‑time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi‑weekly state contribution Deferred compensation 457(b)account (similar to401(k) plan) with employer match Two (2) fully‑funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years Education Reimbursement Program Group life insurance Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free LinkedIn Learning access
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .
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About the Indiana State Museum and Historic Sites The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to serve as a catalyst for information lifelong learning that connects the stories of real people, places, and things. Our values are Inclusion, Integrity, Stewardship, and Transparency. First among our strategic priorities is to engage and serve an expanded and diverse audience through transformative experiences: Collections. Exhibits. Programs.
Role Overview The Indiana State Museum is seeking candidates for the intermittent Special Exhibits Engagement Specialist. This position will facilitate activities and greet visitors in highly interactive experiences geared for multiple ages and learning styles. The Engagement Specialist is part of the Engagement team and provides high quality customer service through interactive experiences for children, families, and adults in the exhibit. The incumbent performs daily engagement interactions, activities, and storytelling as well as exhibit safety and maintenance.
This is a temporary position from May to October 2026.
Schedule You will work up to 37.5 hours per week.
Typical schedule is between the hours of 9:30AM – 5:30PM. The museum is open Wednesday to Sunday 10am-5:00pm; some early and late hours required. Weekends required.
Salary Statement The salary for this position traditionally starts at $16.73/hr but may be commensurate with education or work experience.
A Day in the Life Museum operations:
Prepare exhibit spaces daily for visitors, maintains a safe and inviting atmosphere and completes daily checklists and reports all maintenance and safety concerns. Communicate visitor issues and concerns to security and other staff as appropriate. Support Visitor Services in providing a welcoming and engaging environment for all museum visitors. Manage customer complaints, incidents, and accidents quickly and professionally. Respond to emergency situations to ensure safety of museum visitors. Clean and sanitize exhibit and public spaces daily.
Visitor Engagement:
Enhance the visitor experience in scheduled special exhibitions with friendly interaction, assisting with visitor questions and concerns, and remaining visible and approachable. Maintain general knowledge of exhibit content and in-depth knowledge of exhibit interactives and daily engagement programs. Implement scheduled and spontaneous activities and programs within the exhibit for diverse audiences including children, families, and adults. Collect visitor feedback on experiences and programs. Work with and assist museum volunteers as needed.
The job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required of the employee. Other duties, responsibilities, and activities may be changed or assigned at any time
What You'll Need for Success High School diploma or equivalent. Background in education, theater, and/or customer service preferred. Must be able to work 3 or more days during the week. Experience working with children and families in an informal and/or formal environment. Experience with hands‑on, interactive program development and facilitation. Must be comfortable working independently and demonstrate initiative. Strong presentation, communication and customer service skills and collaborative work ethic. Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana The State of Indiana offers a comprehensive benefit package for full‑time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans Wellness Rewards Program: Complete wellness activities to earn gift card rewards Health savings account, which includes bi‑weekly state contribution Deferred compensation 457(b)account (similar to401(k) plan) with employer match Two (2) fully‑funded pension plan options A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 on election years Education Reimbursement Program Group life insurance Employee assistance program that allows for covered behavioral health visits Qualified employer for the Public Service Loan Forgiveness Program Free Parking for most positions Free LinkedIn Learning access
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov .
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