Automotive Product Specialist - Mercedes-Benz of South Austin
Group1 Automotive, Inc., Austin, TX, United States
Overview
Mercedes-Benz of South Austin is part of Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Mercedes-Benz Product Specialist to join our Quality Dealership, representing the high-quality Mercedes-Benz brand.
The Product Knowledge Specialist will begin their career as an expert of the Mercedes-Benz Brand. By enthusiastically engaging with clients at the time of delivery and during ownership, you will create a long‑lasting positive impression of the product and our dealership. The PKS should be passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.
Benefits
A Great Working Environment
Comprehensive Training, Support & Advancement Opportunities
Pinnacle Awards Program
Medical, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Responsibilities
Supports the Client Sales Advisor on product related tasks and activities.
Fully explains vehicle features, application and benefits based on client’s needs.
Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
Schedules appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
Acquires and maintains total product knowledge on all vehicles and understands competitors’ vehicle features, benefits and shortcomings.
Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
Demonstrates passion for the brand and products.
Confident in using new media (tablets, social media, etc.).
Assists in other areas of the sales department and performs other administrative duties, as assigned.
Position requires a Saturday working schedule.
Qualifications
Professional appearance
Positive & friendly attitude
Confidence in your ability to be successful
Interpersonal communication skills
Ability to learn to present features and technology
Basic computer skills
High school diploma or equivalent
Must have a valid driver’s license
*All applicants must pass pre‑employment testing to include background checks, MVR, and drug testing in order to qualify for employment.
Group 1 Automotive is an Equal Employment Opportunity Employer.
#J-18808-Ljbffr
The Product Knowledge Specialist will begin their career as an expert of the Mercedes-Benz Brand. By enthusiastically engaging with clients at the time of delivery and during ownership, you will create a long‑lasting positive impression of the product and our dealership. The PKS should be passionate about customer service, take pride in their work, and enjoy being part of a winning team that cares about their employees.
Benefits
A Great Working Environment
Comprehensive Training, Support & Advancement Opportunities
Pinnacle Awards Program
Medical, Dental & Vision Insurance
Life & Disability Insurance
401(k) with Company Match
Employee Vehicle Purchase Program
Employee Stock Purchase Plan
Responsibilities
Supports the Client Sales Advisor on product related tasks and activities.
Fully explains vehicle features, application and benefits based on client’s needs.
Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
Schedules appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
Acquires and maintains total product knowledge on all vehicles and understands competitors’ vehicle features, benefits and shortcomings.
Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
Demonstrates passion for the brand and products.
Confident in using new media (tablets, social media, etc.).
Assists in other areas of the sales department and performs other administrative duties, as assigned.
Position requires a Saturday working schedule.
Qualifications
Professional appearance
Positive & friendly attitude
Confidence in your ability to be successful
Interpersonal communication skills
Ability to learn to present features and technology
Basic computer skills
High school diploma or equivalent
Must have a valid driver’s license
*All applicants must pass pre‑employment testing to include background checks, MVR, and drug testing in order to qualify for employment.
Group 1 Automotive is an Equal Employment Opportunity Employer.
#J-18808-Ljbffr