Customer Service Representative (Full-Time)

XPO Logistics - - Responsibilities: Bill shipments according to applicable tariffs and pricing agreements; Recognize and resolve documentation errors; Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions; Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing; Process over, short and damaged freight and related documentation for customer resolution