Lead UX Designer
Medium, New York, NY, United States
About the Role
We're looking for a Lead UX Designer to own the user experience across Teramind's platform. This is a senior individual contributor role - not a management position. You'll be the UX craft leader on the team: setting the bar for quality, coaching existing designers, and driving design direction across our most complex problem spaces.
You'll join our Product team alongside other designers, working closely with product management and engineering. While you won't manage people directly, you'll be expected to elevate the team through design critiques, mentorship, and establishing best practices that raise the overall UX craft across the group.
What You'll Do
Own the UX strategy across a platform serving 10,000+ organizations - designing workflows that serve distinct personas with different goals, from security investigation to productivity analysis to AI Governance
Coach and elevate fellow designers through structured critiques, pairing sessions, and shared frameworks - raising the quality and consistency of UX output without formal management authority
Translate complex, data-dense problem spaces into clear, actionable interfaces that help users move from signal to decision with confidence
Design end-to-end workflows grounded in real user needs - mapping the jobs to be done, defining interaction models, and reducing friction across multi-step processes
Build and evolve reusable UI components and interaction patterns for our design system, ensuring coherence across a broad platform with deep configurability
Run usability testing, discovery interviews, and internal dogfooding to validate design decisions and surface insights that shape the product roadmap
Partner with product managers and engineers to identify where UX improvements can lower cognitive load, reduce time-to-insight, and eliminate unnecessary complexity
Work closely with Engineering to ensure that user experience principles are being considered in all aspects of the product
What You Bring
10+ years of UX design experience, ideally with 3+ years designing for security, data-intensive, or technical B2B platforms
A true passion for exceptional user experiences, with a sharp eye for detail - from high level interaction flows down to micro-interactions, visual polish and edge cases
A strong portfolio showing how you've turned complex, data-heavy workflows into streamlined, intuitive experiences - bonus if your work has served expert users in cybersecurity, analytics, or enterprise SaaS
Experience mentoring or coaching other designers - you know how to give actionable feedback, facilitate productive critiques, and help less experienced designers grow their craft
Demonstrated experience using AI tools (Copilot, Claude, Midjourney, or similar) as part of your daily design workflow - for ideation, prototyping, research synthesis, or production. You don't just design for AI - you design with it
Familiarity with the UX challenges of investigation tools, dashboards, rule/policy configuration, or workflow builders - environments where information density, speed, and decision confidence all matter
Fluency in Figma and prototyping tools - you build interactive prototypes quickly and iterate based on real feedback
Strength in systems thinking, information architecture, and component-based design - you can maintain UX coherence across a platform with multiple personas and deep configurability
Strong communication skills - you present clearly to both technical and non-technical stakeholders, handle trade-offs with confidence, and articulate the rationale behind your design decisions
Benefits
This is a remote job. Work from anywhere! We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.
Additionally
Competitive compensation
Flexible paid time off
Laptop reimbursement
Ongoing training, development, and career growth opportunities
We use an open stack of technologies, so you have the chance to learn and evolve
High complexity of problems to solve, with active feature development - not just bugs & refactoring
Collaboration with a forward-thinking team where new ideas come to life, experience is valued, and talent is incubated. You can make an impact quickly.
Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
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We're looking for a Lead UX Designer to own the user experience across Teramind's platform. This is a senior individual contributor role - not a management position. You'll be the UX craft leader on the team: setting the bar for quality, coaching existing designers, and driving design direction across our most complex problem spaces.
You'll join our Product team alongside other designers, working closely with product management and engineering. While you won't manage people directly, you'll be expected to elevate the team through design critiques, mentorship, and establishing best practices that raise the overall UX craft across the group.
What You'll Do
Own the UX strategy across a platform serving 10,000+ organizations - designing workflows that serve distinct personas with different goals, from security investigation to productivity analysis to AI Governance
Coach and elevate fellow designers through structured critiques, pairing sessions, and shared frameworks - raising the quality and consistency of UX output without formal management authority
Translate complex, data-dense problem spaces into clear, actionable interfaces that help users move from signal to decision with confidence
Design end-to-end workflows grounded in real user needs - mapping the jobs to be done, defining interaction models, and reducing friction across multi-step processes
Build and evolve reusable UI components and interaction patterns for our design system, ensuring coherence across a broad platform with deep configurability
Run usability testing, discovery interviews, and internal dogfooding to validate design decisions and surface insights that shape the product roadmap
Partner with product managers and engineers to identify where UX improvements can lower cognitive load, reduce time-to-insight, and eliminate unnecessary complexity
Work closely with Engineering to ensure that user experience principles are being considered in all aspects of the product
What You Bring
10+ years of UX design experience, ideally with 3+ years designing for security, data-intensive, or technical B2B platforms
A true passion for exceptional user experiences, with a sharp eye for detail - from high level interaction flows down to micro-interactions, visual polish and edge cases
A strong portfolio showing how you've turned complex, data-heavy workflows into streamlined, intuitive experiences - bonus if your work has served expert users in cybersecurity, analytics, or enterprise SaaS
Experience mentoring or coaching other designers - you know how to give actionable feedback, facilitate productive critiques, and help less experienced designers grow their craft
Demonstrated experience using AI tools (Copilot, Claude, Midjourney, or similar) as part of your daily design workflow - for ideation, prototyping, research synthesis, or production. You don't just design for AI - you design with it
Familiarity with the UX challenges of investigation tools, dashboards, rule/policy configuration, or workflow builders - environments where information density, speed, and decision confidence all matter
Fluency in Figma and prototyping tools - you build interactive prototypes quickly and iterate based on real feedback
Strength in systems thinking, information architecture, and component-based design - you can maintain UX coherence across a platform with multiple personas and deep configurability
Strong communication skills - you present clearly to both technical and non-technical stakeholders, handle trade-offs with confidence, and articulate the rationale behind your design decisions
Benefits
This is a remote job. Work from anywhere! We’ve been thriving as a fully-remote team since 2014. To us, remote work means flexibility and having truly diverse, global teams.
Additionally
Competitive compensation
Flexible paid time off
Laptop reimbursement
Ongoing training, development, and career growth opportunities
We use an open stack of technologies, so you have the chance to learn and evolve
High complexity of problems to solve, with active feature development - not just bugs & refactoring
Collaboration with a forward-thinking team where new ideas come to life, experience is valued, and talent is incubated. You can make an impact quickly.
Teramind is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
#J-18808-Ljbffr