Strategic Account Manager II

A leading payroll and HR service provider is seeking an Account Manager II in Rochester, NY. This full-time, in-office role focuses on resolving client payroll and HR system issues while enhancing customer relationships. Key responsibilities include troubleshooting client inquiries, collaborating with technical experts, and ensuring timely solution delivery. Candidates should have a Bachelor's degree and experience in customer support or technical roles, with strong communication skills and proficiency in Microsoft Office, especially Excel.
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