Field Service Representative

Clean Harbors in Jacksonville, FL is seeking a Customer Service Representative (Field Service Rep) to support the field office handling all branch related accounts and administrative obligations.

Benefits

Health and Safety is our #1 priority and we live it 3‑6‑5!

Focus on maintaining sustainability and cleaning the Earth

Competitive pay range - $21/hr–$28/hr based on experience

Comprehensive health benefits coverage after 30 days of full‑time employment including 401(k) with company match

Opportunities for growth and development for all the stages of your career

Company paid training and tuition reimbursement

Responsibilities

Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner

Identify questionable quoted disposal, transportation, labor or material rates and present to the General Manager before quote is released

Monitor worksheets for accuracy and completion prior to entry

Create paperwork for all scheduled jobs and ensure accuracy prior to use on-site or in the field

Add profiled waste to all orders prior to pick up and ensure profiles are properly priced via the quote or contract

Create appropriate job‑related purchase orders

Assure daily billing of the business with expectation that billing is accomplished each day and is consistent each week and respond in a timely manner to all billing issues/questions on unbilled reports

Review open sales orders and closes where appropriate

Complete and submit short pay and credit rebill requests

Set up new customers that result from incoming service requests and ensure customer information is accurately input

Follow all local, state (provincial) and federal compliance regulations and rules

Safely operate vehicles in accordance with U.S. DOT, local, state (provincial) and federal requirements

Safely observe all corporate operating guidelines and procedures

Observe all company environmental health and safety operating guidelines

Perform other duties as assigned

Qualifications

Administrative experience

Proficiency in Microsoft Office

Strong communication skills

Ability to handle multiple tasks simultaneously

Perform physical functions per job requirements

Successfully complete a background check, drug test, and physical, by position

Preferred Qualifications

Experience in construction, manufacturing, or a similar environment

Equal Opportunity Employer
Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ect@cleanharbors.com or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.

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