Field Service Rep
B. Braun US Device Manufacturing LLC, Florida, NY, United States
Position Summary
The Infusion Pump System Repair Technician is responsible for troubleshooting, repairing, calibrating, and maintaining infusion pumps and related medical devices. This role ensures equipment safety and regulatory compliance while supporting customers, clinical staff, and internal teams. Key duties include performing diagnostics, completing preventative maintenance, documenting all service work, and providing technical support in both workshop and healthcare environments. The technician must have strong electromechanical troubleshooting skills, familiarity with medical equipment standards, attention to detail, and the ability to interpret technical manuals. Experience with infusion pumps and biomedical equipment is preferred.
Responsibilities
Provides customer service and support for electronic equipment.
Installs, calibrates, maintains and repairs equipment.
Responds to calls for emergency repairs.
Uses manufacturers' service manuals and documentation to provide initial troubleshooting and/or repairs.
May be responsible for maintaining required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.
Knowledge & Skills
Requires working knowledge of technical field/area of specialization. Exercises general application of principles, theories and concepts. Follows established procedures and guidelines.
Works under general supervision. May periodically assist in orienting, training, assigning & checking the work of other peers.
May require some limited judgement in resolving problems.
Contacts are primarily with department supervisors, leads, subordinates, and peers. Frequent contact with external contractors/vendors.
Qualifications Required:
Associate's or technical degree required.
0-02 years related experience required.
Applicable industry/professional certification preferred.
Regular and predictable on-site attendance.
Frequent business travel required, valid driver's license and passport, ability to work non‑standard schedule as needed.
Physical Requirements While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.
Benefits B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement.
Equal Opportunity Statement We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Equal employment opportunity, including veterans and individuals with disabilities.
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Responsibilities
Provides customer service and support for electronic equipment.
Installs, calibrates, maintains and repairs equipment.
Responds to calls for emergency repairs.
Uses manufacturers' service manuals and documentation to provide initial troubleshooting and/or repairs.
May be responsible for maintaining required parts inventory by ordering replacement parts as necessary and conducting inventories as required.
The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time.
Knowledge & Skills
Requires working knowledge of technical field/area of specialization. Exercises general application of principles, theories and concepts. Follows established procedures and guidelines.
Works under general supervision. May periodically assist in orienting, training, assigning & checking the work of other peers.
May require some limited judgement in resolving problems.
Contacts are primarily with department supervisors, leads, subordinates, and peers. Frequent contact with external contractors/vendors.
Qualifications Required:
Associate's or technical degree required.
0-02 years related experience required.
Applicable industry/professional certification preferred.
Regular and predictable on-site attendance.
Frequent business travel required, valid driver's license and passport, ability to work non‑standard schedule as needed.
Physical Requirements While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 20 pounds.
Benefits B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement.
Equal Opportunity Statement We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Equal employment opportunity, including veterans and individuals with disabilities.
#J-18808-Ljbffr