Digital Experience Hospitality Manage
Sodexo, Rahway, NJ, United States
We are part of the SodexoMAGIC portfolio, a strategic partnership between NBA Hall of Famer Earvin "Magic" Johnson and Sodexo. This partnership enables us to deliver creative solutions to clients and local partners across the communities we serve.
Digital Experience Hospitality Manager Shape, optimize, and elevate the end‑to‑end digital journeys that power our workplace dining programs. Lead the design and execution of digital experiences that drive engagement and growth.
Why This Role Matters You will be the strategic force behind how guests discover, order, and experience food across our client sites. Using research, insights, and consumer behavior, you’ll retain digitally active users while expanding reach to broader audiences across key contracts. You will also serve as subject‑matter expert for our Point of Sale (POS) ecosystem and the Everyday App, our mobile and web ordering platform.
What You'll Do
Leverage experience with POS systems, mobile ordering platforms, or foodservice technology.
Manage stakeholder relationships and influence across teams.
Analyze data and translate insights into actionable strategies.
Work effectively in an Agile environment.
Adapt quickly to shifting business or client priorities.
Demonstrate a strong hospitality mindset and customer focus.
Preferably have experience in the foodservice, retail, or hospitality industry.
What We Offer
Medical, Dental, Vision Care, and Wellness Programs.
401(k) Plan with matching contributions.
Paid Time Off and Company Holidays.
Career Growth Opportunities and Tuition Reimbursement.
What You Bring
Proven track record in digital product or experience management, designing and delivering journeys that meet consumer expectations and business goals.
Strong analytical skills with comfort working with data, KPIs, and consumer insights.
Deep understanding of CMS platforms, digital content systems, and driving engagement through digital channels.
Exceptional stakeholder management and influencing skills, collaborating across segments, clients, and technical teams.
Consumer‑first mindset, advocating for user needs in strategy and decision-making.
Agility, resilience, and a passion for continuous improvement in fast‑moving environments.
Qualifications & Requirements
Bachelor’s Degree in a relevant field or equivalent experience.
Minimum of 5 years of related functional experience.
#J-18808-Ljbffr
Digital Experience Hospitality Manager Shape, optimize, and elevate the end‑to‑end digital journeys that power our workplace dining programs. Lead the design and execution of digital experiences that drive engagement and growth.
Why This Role Matters You will be the strategic force behind how guests discover, order, and experience food across our client sites. Using research, insights, and consumer behavior, you’ll retain digitally active users while expanding reach to broader audiences across key contracts. You will also serve as subject‑matter expert for our Point of Sale (POS) ecosystem and the Everyday App, our mobile and web ordering platform.
What You'll Do
Leverage experience with POS systems, mobile ordering platforms, or foodservice technology.
Manage stakeholder relationships and influence across teams.
Analyze data and translate insights into actionable strategies.
Work effectively in an Agile environment.
Adapt quickly to shifting business or client priorities.
Demonstrate a strong hospitality mindset and customer focus.
Preferably have experience in the foodservice, retail, or hospitality industry.
What We Offer
Medical, Dental, Vision Care, and Wellness Programs.
401(k) Plan with matching contributions.
Paid Time Off and Company Holidays.
Career Growth Opportunities and Tuition Reimbursement.
What You Bring
Proven track record in digital product or experience management, designing and delivering journeys that meet consumer expectations and business goals.
Strong analytical skills with comfort working with data, KPIs, and consumer insights.
Deep understanding of CMS platforms, digital content systems, and driving engagement through digital channels.
Exceptional stakeholder management and influencing skills, collaborating across segments, clients, and technical teams.
Consumer‑first mindset, advocating for user needs in strategy and decision-making.
Agility, resilience, and a passion for continuous improvement in fast‑moving environments.
Qualifications & Requirements
Bachelor’s Degree in a relevant field or equivalent experience.
Minimum of 5 years of related functional experience.
#J-18808-Ljbffr