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Community Association Manager Job at Gulf Bay Group of Companies in Naples

Gulf Bay Group of Companies, Naples, FL, United States


Delivering An Exceptional Community Experience
At Fiddler’s Creek, the Community Association Manager plays a vital role in shaping a well‑managed, engaging, and high‑quality living environment. This position is responsible for enhancing daily operations, strengthening resident relationships, and ensuring the community consistently reflects the association’s standards of excellence. Through proactive management, clear communication, and thoughtful coordination of services and activities, the Community Association Manager fosters a strong sense of community, supports the Board’s vision, and ensures a seamless, well‑maintained lifestyle for all residents.

Position Summary
Reporting to the General Manager, Community Association Manager oversees the day‑to‑day operations of assigned neighborhoods and associations within Fiddler’s Creek, ensuring compliance with governing documents, financial stability, and consistent adherence to community standards. This role provides leadership across property operations, budget administration, vendor management, and preventive maintenance planning. The Community Association Manager supports the long‑term preservation of community assets through effective reserve planning and oversight. Serving as a key liaison among homeowners, association boards, property management partners, and service providers, this role ensures responsive communication and a high level of service delivery.

Key Responsibilities

Serve as the primary contact for homeowners and board members

Ensure compliance with governing documents, Florida statutes, and association policies

Coordinate with legal counsel on violations, collections, and enforcement actions

Support board meetings, including preparation of agendas, minutes, and follow‑up actions

Coordinate emergency preparedness and response plans (e.g., storms, safety incidents)

Serve as a point of contact during emergencies affecting the community

Oversee vendors, contracts, and maintenance operations

Provide direction to on‑site staff, maintenance teams, or administrative personnel

Conduct routine community inspections and uphold community standards

Manage work orders, service requests, and resident concerns

Support budget preparation, assessments, and financial tracking

Assist with reserve studies and allocation of reserve funds

Coordinate preventive maintenance programs to protect community assets

Oversee and evaluate property management partners and third‑party services

Manage capital projects and community improvements as needed

Required Skills And Qualifications

Florida CAM license required

Five years of luxury or master‑planned HOA community management experience

Strong communication skills with experience engaging boards, homeowners, and legal counsel

Experience in conflict resolution and enforcement proceedings

Proficiency in Microsoft Office and property management platforms

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