Social Media Intern

Journey Center for Safety and Healing’s Social Media Intern will play a hands‑on role in creating, scheduling, and analyzing content that supports Journey’s mission. Also provides support to the Development Department with other projects as needed.

Unpaid Internship 10 – 20 hours a week

ESSENTIAL JOB FUNCTIONS

Develop posts, series, and visuals that align with our brand and campaign goals

Publish content across all social channels and schedule posts using Hootesuite

Maintain content calendars, campaign trackers, and shared documentation to keep the team organized and aligned

Monitor engagement, suggest new ideas, track metrics, and learn how to use data to improve performance

Assist with email content, including drafting copy, selecting visual assets, building campaigns, and scheduling through email marketing tools

Support graphic design needs

Support video production and photo shoots

Research current social trends across YouTube, Instagram, TikTok, and emerging platforms, and pitch content ideas

Support additional projects as needed

ADDITIONAL DUTIES AND RESPONSIBILITIES

Respect, understand, and promote Journey Center’s mission, vision, values, and goals

Complete agency orientation and training to meet job requirements

Assumes other responsibilities and duties as directed or assigned

Requirements

Experience with social media management (coursework, personal projects, or professional experience all accepted)

Strong verbal and written communication skills with attention to clarity, tone, and detail

Enthusiastic about storytelling, branding, and nonprofit advocacy

Ability to collaborate effectively

Strong organizational skills with the ability to manage multiple tasks and deadlines

Comfortable learning new digital tools (Hootesuite, email platforms, editing software).

Competency in Microsoft Office Word, Excel, and Power Point

A proactive mindset with a willingness to learn, experiment, and take on new responsibilities

Flexibility and adaptability to shifting priorities, timelines, and creative requests

Basic experience with design or editing software (e.g., Adobe Creative Suite, Canva, or similar) is a bonus but not required

Ability to regularly work in the office and attend in‑person meetings

Reliable transportation and a valid Ohio driver’s license is preferred

PHYSICAL AND MENTAL DEMANDS

Ability to operate a computer and keyboard

Ability to perform job responsibilities in a facility with multiple levels

Communicate with others in person, electronically, or by phone on a consistent basis

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