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This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our San Francisco office.

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of some of the world's most innovative companies and investors. SVB provides commercial banking to individuals and companies in the technology, life science and healthcare, private equity, and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights, and connections. Learn more atsvb.com.

Responsibilities

The Corporate Banking Relationship Management team is responsible for acquiring, orchestrating, and growing entire client and ecosystem relationships, deepening relationships with key positions in late-stage companies, and serving as a thought leader in advisory sales. Advises senior leaders in late-stage companies and provides beneficial referrals by cross selling across the entire commercial platform to address client business needs; orchestrating cross-functional teams to optimize the client experience; and building real relationships to differentiate the bank with all key influencers in the technology ecosystem. Ensures controls are in place, managed, addressed, and elevates and mitigates any emerging risks within the team across the business unit.

Supporting the positioning, advising, originating, selling and negotiation of financing solutions for Corporate Banking clients.
Partnering with SVB Credit Solutions team to work through concept packages, underwriting and portfolio management of credit facilities and strategic conversation with SVB Credit partners including at times jumping in to help with modelling, memo write up and diligence calls with clients.
Build deep relationships with existing clients at all levels of the finance and treasury team to ensure we have multiple contact points and are supporting the client in all their needs. Ensure we are proactive in cross sell opportunities.
Responsible for new business development, expansion of existing relationships, and advancement of the SVB brand in market, including identifying and hosting unique events both for personal engagement, as well as professional development to connect with clients, prospects, and relevant referral sources. These are done in partnership within market leadership.
Maintain a pulse on the technology ecosystem, trends, and identify how they would impact clients and prospects.

Fundamental knowledge base of all non-credit related banking products, including FX, trade finance, liquidity, asset management, private banking, and cash management services. Expertise in proactively identifying banking solutions and products and developing and closing cross-selling opportunities within assigned portfolio as well as managing internal stakeholders throughout delivery of platform to clients. Managing successful brand delivery to the client and acting as an owner to follow through on client needs and building relationships.

Qualifications

Bachelor's Degree and 4 years of experience in commercial banking, venture capital or Relationship Management and/or industry-specific knowledge in technology OR High School

Preferred Qualifications:

8 years of experience in commercial banking, venture capital or Relationship Management and/or industry-specific knowledge in technology.
Bachelor's Degree
Strong relationship management and ability to engage with clients.
Strong focus and ownership of the overall client experience.
Ability to work with remote resources and take ownership of tasks to drive to results based outcomes.
Strong interest and experience focused on the the Innovation economy and Venture Capital/Private Equity space.
Ability to promote strong risk culture and sustainable risk/return thinking.

The base pay for this position is generally between $165,525-$220,700. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

","shortDescription","Overview

This is a hybrid role, with the expectation that time working will regularly take place in...","promoted","title","Relationship Manager II, Corporate Banking Relationship Management","duration","Full Time","experienceLevel","","displayThumbnail","location","locations",[65],"id",["B","3212124301"],"displayHeadline","Work at First Citizens Bank","category","displayPublishedAt","11 hours ago","displayUrl","/jobs/3212124301-relationship-manager-ii-corporate-banking-relationship-management","shortTitle","Relationship Manager II, Corporate Banking Relationship Managemen...","shortLocation","San Francisco, CA, United States","searchCompanyPath","/jobs?keyword=First+Citizens+Bank","searchLocationPath","/jobs?location=San+Francisco%2C+CA%2C+United+States","searchTitlePath","/jobs?keyword=Relationship+Manager+II%2C+Corporate+Banking+Relationship+Managemen...",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},"country","United States","city","San Francisco","formatted","San Francisco, CA, United States, 94199","state","CA","postal_code","94199",["D",1777399200000],"Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our San Francisco office.
Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

Silicon Valley Bank (SVB), a division of First-Citizens Bank, is the bank of some of the world's most innovative companies and investors. SVB provides commercial banking to individuals and companies in the technology, life science and healthcare, private equity, and premium wine industries. SVB operates in centers of innovation throughout the United States, serving the unique needs of its dynamic clients with deep sector expertise, insights, and connections. Learn more atsvb.com.

Responsibilities

The Corporate Banking Relationship Management team is responsible for acquiring, orchestrating, and growing entire client and ecosystem relationships, deepening relationships with key positions in late-stage companies, and serving as a thought leader in advisory sales. Advises senior leaders in late-stage companies and provides beneficial referrals by cross selling across the entire commercial platform to address client business needs; orchestrating cross-functional teams to optimize the client experience; and building real relationships to differentiate the bank with all key influencers in the technology ecosystem. Ensures controls are in place, managed, addressed, and elevates and mitigates any emerging risks within the team across the business unit.

Supporting the positioning, advising, originating, selling and negotiation of financing solutions for Corporate Banking clients.
Partnering with SVB Credit Solutions team to work through concept packages, underwriting and portfolio management of credit facilities and strategic conversation with SVB Credit partners including at times jumping in to help with modelling, memo write up and diligence calls with clients.
Build deep relationships with existing clients at all levels of the finance and treasury team to ensure we have multiple contact points and are supporting the client in all their needs. Ensure we are proactive in cross sell opportunities.
Responsible for new business development, expansion of existing relationships, and advancement of the SVB brand in market, including identifying and hosting unique events both for personal engagement, as well as professional development to connect with clients, prospects, and relevant referral sources. These are done in partnership within market leadership.
Maintain a pulse on the technology ecosystem, trends, and identify how they would impact clients and prospects.
Fundamental knowledge base of all non-credit related banking products, including FX, trade finance, liquidity, asset management, private banking, and cash management services. Expertise in proactively identifying banking solutions and products and developing and closing cross-selling opportunities within assigned portfolio as well as managing internal stakeholders throughout delivery of platform to clients. Managing successful brand delivery to the client and acting as an owner to follow through on client needs and building relationships.

Qualifications

Bachelor's Degree and 4 years of experience in commercial banking, venture capital or Relationship Management and/or industry-specific knowledge in technology OR High School

Preferred Qualifications:
8 years of experience in commercial banking, venture capital or Relationship Management and/or industry-specific knowledge in technology.
Bachelor's Degree
Strong relationship management and ability to engage with clients.
Strong focus and ownership of the overall client experience.
Ability to work with remote resources and take ownership of tasks to drive to results based outcomes.
Strong interest and experience focused on the the Innovation economy and Venture Capital/Private Equity space.
Ability to promote strong risk culture and sustainable risk/return thinking.

The base pay for this position is generally between $165,525-$220,700. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at benefits.
","Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our San Francisco o...",[83],["B","3518614620"],"17 hours ago","/jobs/3518614620-relationship-manager-ii-corporate-banking-relationship-management",{"_66":67,"_68":69,"_70":71,"_72":73,"_74":75},["D",1777420800000],"Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Boston office

Responsibilities

The Relationship Advisor \"RA\" manages a portfolio of Commercial Banking Clients and is responsible for client onboarding, client servicing and proactive client solutioning. A key member of the client's relationship team, the RA serves as the client's dedicated point of contact for deposit and cash management banking needs.

New Client Onboarding

Leads client's onboarding journey, collaborating with client's Relationship Manager and Product Advisor to understand client's strategy and short - and long-term financial needs.
Conducts onboarding activities to include:
Leads client discussions to identify deposit and cash management needs.
Performs product demos independently.
Sets expectations on data and documentation requirements to open new services, inclusive of product documentation and KYC requirements.
Gathers and validates all relevant legal documentation to adhere to KYC based on client's legal entity type.
Coordinates hands offs to centralized support teams for fulfillment of client product needs, while keeping client apprised to implementation status.
Post onboarding, proactively engages client to review services and ensure client understanding and utilization.
May assist more junior RAs with client onboarding.

Client Servicing

Acknowledges and orchestrates fast resolution of in-bound service inquiries.
Transitions service tasks to appropriate support teams for management and resolution, while keeping client apprised to resolution.
Researches and resolves complex client inquiries; ensure resolutions of solution solves client's need and / or issue.
Leverages client's service need as an opportunity to identify broader solutions to support client needs.
Takes initiative to resolve complex client inquiries before escalating to Manager.

Risk Advice

Advises clients on risk mitigation strategies to combat money laundering and fraud.
Manages internal Know Your Client \"KYC\" for new client onboardings, articulating BSA / AML requirements to client based on legal entity type; supports clients in triaging additional information needed to satisfy regulatory requirements.
Leads client discussions focused on fraud mitigation strategies, inclusive of recommending account, digital banking, and fraud solution controls.
Collaborates with Relationship Manager and operational partners to triage KYC, Sanction and High Risk Industry and Fraud alerts.

Client Success

Collaborates with client's Relationship Manager and Product Advisor teams to remain apprised to short - and long - term client strategy; advises relationship team on client's service themes and trends.
Proactively identifies opportunities to support client need based on client industry and life stage, conducting proactive client touchpoints to strengthen client relationships.
Performs client account reviews and facilitates product discussions to support client short - and long - term financial need

Qualifications

Bachelor's Degree with 1 year of experience in banking/financial services industry or customer service experience OR High School/GED with 5 year of experience

Preferred:

Retail branch banking experience
Strong experience building client relationships
Demonstrated organizational skills
Able to prioritize tasks with effective time management in a fast-paced environment
Strong written and verbal communication skills
Able to work in a team environment and comfortable working independently

The base pay for this position is relative to your experience but the range is generally $70500-$83000 annually. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-Hybrid

","Overview

This is a...","Relationship Advisor II- Start Up Banking",[94],["B","3014563336"],"/jobs/3014563336-relationship-advisor-ii-start-up-banking","Boston, MA, United States","/jobs?location=Boston%2C+MA%2C+United+States","/jobs?keyword=Relationship+Advisor+II-+Start+Up+Banking",{"_66":67,"_68":95,"_70":96,"_72":97,"_74":98},"Boston","Boston, MA, United States, 02109","MA","02109",["D",1777248000000],"Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Tempe office.

A Relationship Advisor I (RA) assists in-market RA's by performing a designated list of onboarding and maintenance tasks on behalf of their Venture Capital and Private Equity clients. Some of these tasks require them to interface directly with clients to do the end-to-end processing. Other tasks are those that were previously handled by the in-market RA but were moved in order to create bandwidth for them and allow them to focus on more complex activities and/or more strategic clients. The RA I role is critical to providing the support needed to ensure clients receive high touch service from SVB.

Responsibilities

Client Onboarding - Partners with RA 2/3/Sr to support client's onboarding journey. May include collecting documentation and performing data entry to onboarding/ticketing platform.
Client Servicing - Takes ownership of servicing activities with guidance from RA 2/3/Sr including opening and closing accounts, updating client records and performance designated maintenance tasks.Risk Advice - Supports RA 2/3/Sr in BSA/AML processes; follows all procedures related to risk mitigation including Client Authentication, Cashier's Checks, Bank Deposit Agreement signer changes, etc.
Client Success - Engages Manager and/or RA partners to address client needs.

Qualifications

Bachelor's degree and 1 year of professional experience in banking, finance or customer service or High School diploma/GED and 3 years of experience

Preferred:

Strong attention to detail
Ability to work within a team environment
Proficiency in MS Office
Client service experience and/or client support in financial services and/or products
High-level familiarity of banking products
Demonstrated organizational skills
Ability to multi-task and complete multiple tasks in succession

","Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Boston office

Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial institution with a 125-year tradition of service and the personalized approach of a nimble financial partner.

First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 550 branches in 23 states and commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.

Responsibilities

The Relationship Advisor \"RA\" manages a portfolio of Commercial Banking Clients and is responsible for client onboarding, client servicing and proactive client solutioning.

A key member of the client's relationship team, the RA serves as the client's dedicated point of contact for deposit and cash management banking needs.

New Client Onboarding
Leads client's onboarding journey, collaborating with client's Relationship Manager and Product Advisor to understand client's strategy and short - and long-term financial needs.
Conducts onboarding activities to include:
Leads client discussions to identify deposit and cash management needs.
Performs product demos independently.
Sets expectations on data and documentation requirements to open new services, inclusive of product documentation and KYC requirements.
Gathers and validates all relevant legal documentation to adhere to KYC based on client's legal entity type.
Coordinates hands offs to centralized support teams for fulfillment of client product needs, while keeping client apprised to implementation status.
Post onboarding, proactively engages client to review services and ensure client understanding and utilization.
May assist more junior RAs with client onboarding.

Client Servicing
Acknowledges and orchestrates fast resolution of in-bound service inquiries.
Transitions service tasks to appropriate support teams for management and resolution, while keeping client apprised to resolution.
Researches and resolves complex client inquiries; ensure resolutions of solution solves client's need and / or issue.
Leverages client's service need as an opportunity to identify broader solutions to support client needs.
Takes initiative to resolve complex client inquiries before escalating to Manager.

Risk Advice
Advises clients on risk mitigation strategies to combat money laundering and fraud.
Manages internal Know Your Client \"KYC\" for new client onboardings, articulating BSA / AML requirements to client based on legal entity type; supports clients in triaging additional information needed to satisfy regulatory requirements.
Leads client discussions focused on fraud mitigation strategies, inclusive of recommending account, digital banking, and fraud solution controls.
Collaborates with Relationship Manager and operational partners to triage KYC, Sanction and High Risk Industry and Fraud alerts.

Client Success
Collaborates with client's Relationship Manager and Product Advisor teams to remain apprised to short - and long - term client strategy; advises relationship team on client's service themes and trends.
Proactively identifies opportunities to support client need based on client industry and life stage, conducting proactive client touchpoints to strengthen client relationships.
Performs client account reviews and facilitates product discussions to support client short - and long - term financial need

Qualifications

Bachelor's Degree with 1 year of experience in banking/financial services industry or customer service experience OR High School/GED with 5 year of experience

Preferred:
Retail branch banking experience
Strong experience building client relationships
Demonstrated organizational skills
Able to prioritize tasks with effective time management in a fast-paced environment
Strong written and verbal communication skills
Able to work in a team environment and comfortable working independently
The base pay for this position is relative to your experience but the range is generally $70500-$83000 annually. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at benefits.

#LI-Hybrid
","Overview

This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Boston officeMansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers",["B","3484255232"],["D",1777215600000],"indexedAt","This is a hybrid role, with the expectation that time working will regularly take place inside and outside of our Boston office Together, Silicon Valley Bank and First Citizens offer you the strength and stability of a diversified financial instituti Banking, Relationship, Relationship Manager, Advisor, Client Relations, Financial, Business Services
","descriptionText","Relationship Advisor II- Start Up Banking First Citizens Bancshares, Inc. 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