CRM Analyst
The University of Texas at Dallas, Dallas, TX, United States
Posting Number: S06981P
Job Description:
Join a team that drives the university’s strategic success by shaping and supporting innovative CRM technology solutions. In this role, you’ll collaborate with campus technology partners to enhance the Office of Institutional Success and Decision Support ( OISDS ) through advanced data integration and Salesforce platform development.
This position proactively develops and supports OISDS CRM technology product solutions in conjunction with university technology partners. The role focuses on data management and integration development between the Salesforce Education Cloud platform and PeopleSoft Campus Solutions.
As a CRM Analyst, you will support the administration of the Salesforce Education Cloud and Marketing Cloud platforms, with primary responsibilities centered on designing, configuring, and automating solutions for the University Student Success implementation. You will collaborate with stakeholders to define system requirements and enhance platform functionality.
Key responsibilities include managing user permissions, maintaining data integrity, and resolving errors related to student information. The role also involves monitoring system integrations, tracking application platform changes, updating rule‑based automation, and creating documentation of business practices.
Please note that visa sponsorship is not available for the CRM analyst position. Must be a U.S. Citizen or Lawful Permanent Resident to meet USCIS eligibility requirements.
Job Description:
Join a team that drives the university’s strategic success by shaping and supporting innovative CRM technology solutions. In this role, you’ll collaborate with campus technology partners to enhance the Office of Institutional Success and Decision Support ( OISDS ) through advanced data integration and Salesforce platform development.
This position proactively develops and supports OISDS CRM technology product solutions in conjunction with university technology partners. The role focuses on data management and integration development between the Salesforce Education Cloud platform and PeopleSoft Campus Solutions.
As a CRM Analyst, you will support the administration of the Salesforce Education Cloud and Marketing Cloud platforms, with primary responsibilities centered on designing, configuring, and automating solutions for the University Student Success implementation. You will collaborate with stakeholders to define system requirements and enhance platform functionality.
Key responsibilities include managing user permissions, maintaining data integrity, and resolving errors related to student information. The role also involves monitoring system integrations, tracking application platform changes, updating rule‑based automation, and creating documentation of business practices.
Please note that visa sponsorship is not available for the CRM analyst position. Must be a U.S. Citizen or Lawful Permanent Resident to meet USCIS eligibility requirements.