Bank Of America Financial Center Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for serving as the first point of contact for financial center clients, helping to uncover personal banking needs of both individual and small business clients, offering appropriate solutions, and connecting clients to specialists. Key responsibilities include deepening client relationships through platform services, supporting clients with self-service or transactional activities, and providing exceptional client care. Job expectations include proactively connecting with clients through outbound calls and conducting consistent follow-up routines.

Responsibilities:

Partners with teams to provide financial center clients with both consumer and small business solutions, services, and strategies when uncovering personal banking needs and helping clients navigate their unique life priorities
Assists, educates, and trains clients on conducting simple transactions through self-service technologies
Leverages available resources, technologies, and processes to optimize the client experience and deliver operational excellence and accuracy
Adheres to established processes, laws, and guidelines in performing day-to-day activities, such as opening accounts, account maintenance, and Digital Assisted Shopping
Manages client interactions by taking the best course of action for the bank and its clients and abiding by all regulatory requirements

Required Qualifications:

Bilingual in Spanish required
Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
In lieu of one year of sales experience, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I) or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months
Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
Collaborates effectively to get things done, building and nurturing strong relationships
Displays passion, commitment, and drive to deliver an experience that improves our clients' financial lives
Confident in identifying solutions for helping new and existing clients based on their needs
Strong written and verbal communications skills
Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)
Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
Applies strong critical thinking and problem-solving skills to meet clients' needs
Demonstrates effective time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously
Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)
Can be flexible to work weekends and/or extended hours as needed

Desired Qualifications:

Associate's Degree or Bachelor's Degree in business, finance, or a related field
Experience working in a financial center where goals were met or exceeded
Retail and/or sales experience in a salary plus incentive environment
Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded
Experience with financial information, spreadsheets, and financial skills
Knowledge of banking products and services
Strong computer skills including Microsoft applications and previous experience utilizing laptop technology

Skills:

Active Listening
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week:

Pay Transparency details

US - IL - Chicago - 5200 W Fullerton Ave - FULLERTON AVE BC (IL4301), US - IL - Norridge - 4301 N Harlem Ave (IL2248)Pay and benefits informationPay range$25.00 - $27.88 hourly pay, offers to be determined based on experience, education, and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

","

Bank Of America Financial Center Position

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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.\nBank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!\nThis job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.\nResponsibilities

Executes the bank's risk culture and strives for operational excellence\nBuilds relationships with clients to meet financial needs\nFollows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations\nGrows business knowledge and network by partnering with experts in small business, lending, and investments\nManages financial center traffic, appointments, and outbound calls effectively\nDrives the client experience\nManages cash responsibilities\nRequired Qualifications

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client\nCollaborates effectively to get things done, building and nurturing strong relationships\nDisplays passion, commitment, and drive to deliver an experience that improves our clients' financial lives\nIs confident in identifying solutions for new and existing clients based on their needs\nCommunicates effectively and confidently and is comfortable engaging all clients\nHas the ability to learn and adapt to new information and technology platforms\nIs confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)\nApplies strong critical thinking and problem-solving skills to meet clients' needs\nWill follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations\nEfficiently manages time and capacity\nFocuses on results while acting in the best interest of the client\nMust be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance\nBilingual Spanish Required\nDesired Qualifications

Experience in financial services and knowledge of financial services industry, products, and solutions\nOne year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals\nSix months of cash handling experience\nBachelor's Degree or business-relevant Associate's Degree such as business management, business administration, or finance\nSkills

Adaptability\nBusiness Acumen\nCustomer and Client Focus\nOral Communications\nProblem Solving\nAccount Management\nClient Experience Branding\nClient Management\nClient Solutions Advisory\nRelationship Building\nBusiness Development\nPipeline Management\nProspecting\nReferral Identification\nReferral Management\nMinimum Education Requirement: High School Diploma / GED / Secondary School or equivalent\nThe following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator\nShift: 1st shift (United States of America)\nHours Per Week: 40\nPay Transparency details\nUS - CA - Pomona - 444 S Garey Ave - POMONA MAIN OFFICE (CA7110) Pay and benefits information Pay range $25.00 - $27.88 hourly pay, offers to be determined based on experience, education, and skill set. Predictable pay This role is compensated with a base salary and is not incentive eligible. Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.\n","Bank Of America Job Opportunity

At Bank of America, we are guided by a common purpose to help make financial lives better through the powe...","Relationship Banker - Ontario Market - Bilingual Spanish Required",[100],["B","3509164485"],"Marketing & Communications","/jobs/3509164485-relationship-banker-ontario-market-bilingual-spanish-required","Pomona, CA, United States","/jobs?location=Pomona%2C+CA%2C+United+States","/jobs?keyword=Relationship+Banker+-+Ontario+Market+-+Bilingual+Spanish+Required",{"_64":65,"_66":101,"_68":102,"_70":103,"_72":104},"Pomona","Pomona, CA, United States, 91768","CA","91768",["D",1777420800000],"The Bank of America Corporation","

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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by d...","Inbound Call Center Telephone Banker Associate - 1st & 2nd shifts",[119],["B","3521899270"],"Work at The Bank of America Corporation","13 hours ago","/jobs/3521899270-inbound-call-center-telephone-banker-associate-1st-2nd-shifts","Fort Worth, TX, United States","/jobs?keyword=The+Bank+of+America+Corporation","/jobs?location=Fort+Worth%2C+TX%2C+United+States","/jobs?keyword=Inbound+Call+Center+Telephone+Banker+Associate+-+1st+%26+2nd+shifts",{"_64":65,"_66":120,"_68":121,"_70":122,"_72":123},"Fort Worth","Fort Worth, TX, United States, 76199","TX","76199",["D",1777392000000],"At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every da Call Center, Banker, Associate, Telephone, 2nd Shift, Financial, Technology
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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every da Relationship Banker, Spanish, Bilingual, Relationship, Banker, Financial

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