Hotel Housekeeping
Qcasinodbq, Dubuque, IA, United States
Education LevelNone## Description### **Q CASINO + RESORT THE KEY HOTEL HILTON GARDEN INN DUBUQUE**### **Hotel Housekeeping****BASIC FUNCTION**
Responsible for cleaning and maintaining guest rooms at The Key Hotel and Hilton Garden Inn, ensuring a welcoming and comfortable environment through attention to detail, professionalism, and respect for guest privacy.**ORGANIZATIONAL RELATIONSHIPS**Reports to:Housekeeping Supervisor**HOURS OF WORK*** Rotating schedule, 8:00 AM - 4:00 PM, 5 days per week**DUTIES AND RESPONSIBILITIES*** Clean and service guest rooms and public areas to established standards of cleanliness and presentation.* Replace linens, towels, and amenities as needed and ensure rooms are properly stocked.* Maintain carts, closets, and work areas in a clean and organized manner.* Report maintenance needs, safety concerns, and any unusual or suspicious activity promptly.* Handle lost and found items according to hotel policy.* Support laundry operations as needed, including washing, drying, and folding linens.* Follow all safety, sanitation, and company policies and procedures.* Communicate effectively with supervisors and team members to ensure smooth daily operations.* Perform other related duties as assigned to support overall hotel operations.**REQUIRED SKILLS AND ABILITIES*** Detail-oriented with a focus on quality and consistency.* Maintains discretion and respects guest privacy.* Delivers work that meets high cleanliness and service standards.* Interacts with guests in a professional and courteous manner.* Able to read product labels and communicate effectively with guests.* Basic English reading, writing, and speaking skills preferred.**EDUCATION AND EXPERIENCE*** Legally authorized to work in the United States.* Previous hotel housekeeping experience a plus but not required.**PHYSICAL REQUIREMENTS:*** Requires prolonged standing, walking, bending, pushing, and pulling.* Must be able to lift up to 15 pounds.* Flexible to work a rotating seven-day schedule, including occasional afternoon shifts at The Key Hotel or Hilton Garden Inn.**CULTURAL FIT AND VALUES**Embodies our FORT values—Fun, Ownership, Respect, and Teamwork—by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community. #J-18808-Ljbffr
Responsible for cleaning and maintaining guest rooms at The Key Hotel and Hilton Garden Inn, ensuring a welcoming and comfortable environment through attention to detail, professionalism, and respect for guest privacy.**ORGANIZATIONAL RELATIONSHIPS**Reports to:Housekeeping Supervisor**HOURS OF WORK*** Rotating schedule, 8:00 AM - 4:00 PM, 5 days per week**DUTIES AND RESPONSIBILITIES*** Clean and service guest rooms and public areas to established standards of cleanliness and presentation.* Replace linens, towels, and amenities as needed and ensure rooms are properly stocked.* Maintain carts, closets, and work areas in a clean and organized manner.* Report maintenance needs, safety concerns, and any unusual or suspicious activity promptly.* Handle lost and found items according to hotel policy.* Support laundry operations as needed, including washing, drying, and folding linens.* Follow all safety, sanitation, and company policies and procedures.* Communicate effectively with supervisors and team members to ensure smooth daily operations.* Perform other related duties as assigned to support overall hotel operations.**REQUIRED SKILLS AND ABILITIES*** Detail-oriented with a focus on quality and consistency.* Maintains discretion and respects guest privacy.* Delivers work that meets high cleanliness and service standards.* Interacts with guests in a professional and courteous manner.* Able to read product labels and communicate effectively with guests.* Basic English reading, writing, and speaking skills preferred.**EDUCATION AND EXPERIENCE*** Legally authorized to work in the United States.* Previous hotel housekeeping experience a plus but not required.**PHYSICAL REQUIREMENTS:*** Requires prolonged standing, walking, bending, pushing, and pulling.* Must be able to lift up to 15 pounds.* Flexible to work a rotating seven-day schedule, including occasional afternoon shifts at The Key Hotel or Hilton Garden Inn.**CULTURAL FIT AND VALUES**Embodies our FORT values—Fun, Ownership, Respect, and Teamwork—by fostering collaboration, transparency, and a service-oriented mindset toward both the organization and the community. #J-18808-Ljbffr